Questions Asked Regarding This Offer
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Date:
5/12/2009 3:49:00 PM
Question:
I am an employee for citigroup and my question is , If I was to purchase a phone through you guys would I be able to use my coporate CITI discount? I have my FAN# and or SOEID# which I used with ALLTEL to get apporoved last week. I am undecided on which phone to buy, I like the storm with verizon and ALLTEL does not carry it, can I use my corp discount to use with verizon in order to purchase storm smartphone? and also can you tel me how much would it cost me with 2 year contract? I jave expired my ATT contract and are on a month to month with them using my coporate discount
Answer:
Yes, you most likely can use your Citi group discount. We will need a little more info to tell you that for sure. Please call 1-888-843-2380 (call code 145215). Thank you for shopping lowcostcells.com!
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Date:
5/10/2009 4:00:00 PM
Question:
Is your motorola a touch screen?
Answer:
Yes, the Motorola Krave is a touchscreen phone.
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Date:
5/2/2009 12:39:00 PM
Question:
I have 3 other phones in verizon and i am looking for another phone so i will have 4 phones with 4 sevises is it still free?
Answer:
It looks like it will probably be $9.99 for the Krave without actually looking at your account. For an accurate quote and to order, please call 1-888-843-2380 (call code 124010).
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Date:
4/26/2009 10:26:00 PM
Question:
the phones motorola krave is free
Answer:
This phone is free for new customers to Verizon Wireless purchasing a new Verizon calling plan from lowcostcells.com.
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Date:
4/23/2009 1:21:00 PM
Question:
can you text with the clear cover closed or does it have to be open?
Answer:
It appears as though there are many functions on the phone that can be performed on the touchscreen while the cover is closed. However, texting is not one of them.
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Date:
4/21/2009 8:40:00 AM
Question:
I dont own credidt card,do not have an account,can you come into store for low cost cells or can you send money order
Answer:
We are an online only entity so you won't be able to come into a store to shop with us. We do require either a credit or debit card for purchase.
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Date:
4/15/2009 4:13:00 PM
Question:
IF I HAVE AN EXISTING ACCOUNT IS THIS SAME OFFER AVAILABLE FOR ME ALSO?
Answer:
At this time, for upgrade customers, this phone is $139.99. You may either call in your order to 1-888-843-2380 (call code 103158) or you may place it on our site. To order on our site please go to: http://www.lowcostcells.com/verizon_motorola-krave-zn4-black-12606.html. Once there, look next to the phone picture where it says "Buy with plan upgrade (You must....carrier)". Click on that underlined phrase. This will open a new window where you can select a calling plan and / or change the phone. Once satisfied with your selection, click towards the bottom of the screen where it says "add to cart". The next few screens will be your review and check out screens.
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Date:
4/8/2009 8:57:00 AM
Question:
If I purchase this phone do I have to have a smart phone plan?
Answer:
The Motorola Krave does not require a smartphone plan. However, you do have to purchase a V-Cast plan which covers various media services offered by Verizon Wireless.
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Date:
3/4/2009 11:56:00 AM
Question:
Is this phone the same size of a Razor?
Answer:
Yes, all measurements between the two phones are within 0.2 inches of each other so they would be very close to the same size.
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Date:
2/23/2009 4:33:00 PM
Question:
Hi, I was wondering if you were able to just buy the phone? or do you have to get a plan when you get the phone.
Answer:
The Krave without a new plan or plan renewal is $339.99. When you find the phone on our site click the "order now" link next to the phone. This opens a new window. Inside that new window you will see right next to the phone picture "price without new account". There you will want to click "more info +". This opens a pull down section where you can click the green "buy phone only" link.
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Date:
2/4/2009 5:37:00 PM
Question:
Why is it advertised as being free but then when I put in my zip code it isn't offered as free? We are currently on unicel which is bought out by verizon. We were offered a couple of phones free but kind of like the krave, can you tell me more? Thanks, Brenda
Answer:
Sometimes certain area codes do not have the same specials as others. For our default area code (20416) this phone is free for new customers to the Verizon Network. For existing upgrade customers this phone is $139.99.
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Date:
1/29/2009 12:33:00 AM
Question:
lets say thay i just want a phone with the whole free on weekens a nd free to other verison wireless plans, how much would the phone be thin including shpping an d handling
Answer:
The Motorola Krave is free to new customers to Verizon Wireless when purchasing a new calling plan of $39.99 or higher.
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Date:
1/25/2009 5:30:00 PM
Question:
is it full keyboard txting???
Answer:
Yes, this phone does have a full, virtual QWERTY keyboard for texting.
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Date:
1/21/2009 3:25:00 PM
Question:
Is this phone a new one. also is there a guaranteed.and can a replacement contract be obtained.
Answer:
All of our phones, unless otherwise noted, are brand new just as you would receive them from your local cell phone retailer. I think that you will find our return policy and its guarantees very attractive (http://www.lowcostcells.com/return-policy.html). As far as the "replacement contract" that you refer to below, we aren't exactly sure what that means. Are you looking to renew / upgrade your existing plan? If that is the case, yes, we absolutely participate in those sales. When you are looking at a phone's details, look for a place to click where it says "buy as plan upgrade". That will get you linked over to the purchasing page for cell phone renewals / upgrades.
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Date:
1/20/2009 10:58:00 PM
Question:
i curently have verizon service but not under any contract for four years.am i still eligible for the free krave?
Answer:
Your account would be considered on our site an eligible upgrade account / plan. For eligible upgrade accounts the Krave becomes $139.99. This is fairly common for account upgrades of new phones in that the upgrade price is higher than the price of the phone with a new plan. As a consideration, you may consider switching to a different carrier than Verizon as the newest phones are always the best price.
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Date:
1/15/2009 12:27:00 AM
Question:
I am eligible for a upgrade according to my carrier and I was wondering, if I don't want to change my plan and I just wanted to upgrade my phone can I still get it at the price offered?
Answer:
This phone for upgrade customers is $129.99 for upgrade customers as well. There are two ways to purchase this phone- via our site or via our customer service representatives (1-888-843-2380 call code 122766). To order on our site please go to:http://www.lowcostcells.com/verizon_motorola-krave-zn4-black-12606.html. Once there, look next to the phone picture where it says "buy with plan upgrade (you must....carrier)". Click on that phrase. This will open a new window where you can select a calling plan and / or change the phone. Once satisfied with your selection, click towards the bottom of the screen where it says "add to cart". The next few screens will be your review and check out screens. If you plan that you have is not a listed plan, you will simply need to call in your order.
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Date:
1/14/2009 6:36:00 PM
Question:
i am a existing customer and would like no if that price of 49.99 is available if i upgrade 2 that phone?
Answer:
This phone for upgrade customers is $129.99 for upgrade customers as well. There are two ways to purchase this phone- via our site or via our customer service representatives (1-888-843-2380 call code 122766). To order on our site please go to:http://www.lowcostcells.com/verizon_motorola-krave-zn4-black-12606.html. Once there, look next to the phone picture where it says "buy with plan upgrade (you must....carrier)". Click on that phrase. This will open a new window where you can select a calling plan and / or change the phone. Once satisfied with your selection, click towards the bottom of the screen where it says "add to cart". The next few screens will be your review and check out screens.
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Date:
12/31/2008 2:09:00 PM
Question:
I would like to add another line to my family plan. The number that I would like to use will expire from Sprint on January 7th. Is it possible to add a line and get the motorola krave on an existing family plan?
Answer:
Is your family plan with Verizon? The Krave can only be used with Verizon service. Assuming that it is, yes, you can take your number from your Sprint phone and make it the new number on your Verizon phone. The transport can't happen before January 7th as you don't want to cancel your Sprint service early and receive a penalty. What I would do would be to wait until the 6th, then order this phone. You should receive your phone on the 8th. At that time you can cancel your Sprint Service and activate your new Krave phone. To order this phone, because it is a line addition, you must do this via the phone rather than our site. Simply call in to 1-888-843-2380. Press "1" at the first prompt and enter call code "123041" at the second prompt. The customer service agents should be able to help you from there.
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Date:
12/25/2008 11:38:00 PM
Question:
i want to buy the motorola krave, but with a one year contract, not the two. is this possible?
Answer:
At this time we only sell 2 year cell phone plans on our site. Two year cell phone plans are where you will receive your best cell phone prices. With a one year contract, your phone will cost a significantly higher price. We would love to help you out with a new two year cell phone plan!
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Date:
12/23/2008 9:13:00 PM
Question:
CAN THE MOTOROLA KRAVE ZN4 BE A PAY AS YOU GO
Answer:
At this time the Krave is only offered with a two year cell phone plan and not with a pay as you go service. Please let us know if we may be of further assistance. Thank you for shopping lowcostcells.com!
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Date:
11/28/2008 1:52:00 PM
Question:
i just tried to get this phone from other site but it looks all these sites are the same. On one of the sites said that i need a deposit. i was wondering if you could add the deposit onto the first bill or break it down into a payment plan or do I have to pay the deposit first. it is a really nice phone and i would like to get it out this price. thanks for y our help
Answer:
The deposit will be paid via the credit card that you enter upon purchasing the phone. Because a credit card payment is always paid after the purchase, depending on your credit card payment date, you should could have as much as 30 days or more to pay for this.
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Date:
11/26/2008 9:04:00 AM
Question:
Can I upgrade
Answer:
The only one that can tell you if you are eligible for an upgrade is your cell phone plan carrier. We are not privy to that information as there is personal information involved. We can simply only enter sign-up and upgrade information for customers. You should be able to find your carrier's customer service number on your latest monthly bill. If you are available for an upgrade, you should have no problem doing this through lowcostcells.com. Search our site for the phone that suits you best. When you find that phone, make sure you are in the "phone details" screen where it shows that phone only with all of its technical specs. Once there, simply click next to the phone picture where it says "Buy with a phone upgrade". This will take you to a new window where you will see your upgrade phone price. The following screens will help you to complete your selection.
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Date:
11/24/2008 12:18:00 PM
Question:
Can I keep my AT&T number if it is available and if so, how do I order it?
Answer:
Absolutely you can keep your current number. Once you have clicked "order now" next to the phone and have added the phone and a plan to your "shopping cart", you will be at a screen that allows you to add phone accessories and call plan features. At the bottom of the page will be a green box area where it will ask you if you want to transport your number to this phone. Enter your number here and continue along with the ordering process.
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