Question & Answer -
Motorola W385 (Camera Phone)
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Questions Asked Regarding This Offer
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Date:
9/30/2008 11:14:00 AM
Question:
why do you need a drivers licence number?
what if they don't have a licence
Answer:
The following information should prove to be helpful in answering your questions. If you do not enter a drivers licence number, your application may be delayed. Please let us know if we can be of further assistance. Thank you for shopping lowcostcells.com!
Why does Verizon Wireless need to know personal information such as Social Security Number?
Verizon Wireless requires this information in order to complete a credit history check and approve your application for wireless service. Your order may be delayed if this information is not accurate.
Is this information secure?
This information is used only to approve your application for new wireless service and will not be used for any other purpose. Your information is transmitted using Verisign 128-bit encryption to prevent it from being intercepted while traveling over the Internet.
Do I have to provide this information online?
Providing this information online helps us speed up the processing of your credit approval and saves you from having to wait in a store or on the phone while your application is being processed.
If you would prefer to give the information to a representative over the phone, please call us at 888-843-2380.
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Date:
9/29/2008 3:30:00 PM
Question:
Can I get this phone as a prepaid phone. If not can you show me some prepaid phones.
Answer:
At this time we do not currently sell prepaid wireless service.
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Date:
9/28/2008 8:31:00 PM
Question:
can i get special with the phone and plan i allready have
Answer:
The only way to change your existing plan and phone is to be at the end of your current contract with your carrier. Please call your existing carrier to find out when your current contract expires.
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Date:
9/25/2008 8:51:00 PM
Question:
I DONT HAVE A CREDIT OR DEBIT CRAD SO HOW DO I GET THE FREE SHIPPING
Answer:
Unfortunately you will need to have a debit or credit card to purchase from the site.
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Date:
9/25/2008 4:33:00 PM
Question:
If someone calls you, does that take away have your minutes. Unlimited nights and weekend. Does this mean you came use your phone as much as you want on the weekend. And, what time does nights began and from what times is a weekend, thanks (can you tell I have not had one of these)
Answer:
How a carrier charges you for incoming minutes varies from carrier to carrier and plan to plan. We would need to know the specific plan that you are looking at before we can truly answer these questions for you. What we can answer for you is that free nights and weekends are just that, free and unlimited. So talk away till your cell phone battery dies. As far as when those start. Again it depends on the carrier and the plan from them you select. It seems that carriers either do 7:00 p.m to 7:00 a.m. Monday - Friday or they do 9:00 p.m. to 7:00 a.m. Monday - Friday as the free nights part of it. As far as weekends go, Saturday, Sunday, and select holidays are free all day and night long.
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Date:
9/25/2008 3:18:00 PM
Question:
Hi i am vrizon wirelss customer and have accunt and i wuold like to up grade my cell phones (4 Cell).can i get Motorola w358 whit bunos of bluetooth for free or not?
Answer:
Do you know if your contract expired and are eligible for an upgrade? If so, select the phone of your choice. In this instance it looks like you want the Motorola W385. Once you click the "order now" button next to the phone, a new screen should open showing the phone with a suggested plan and the prices for each. To the left of the phone there is a button that says "Renew / upgrade your phone". Click that and the page should refresh to this option. Make sure that the plan is what you would like it to be or change it by selecting the "more plans" button where the plan is described. Now click the green arrow labeled "add to cart." The new screen that appears is the screen where you will pick available phone accessories and plan features to customize this cell phone and plan to your liking. When satisfied with your accessories and features chosen (also make sure to have entered your current phone number), click "continue." The next screen allows you to review your selections. If satisfied, simply click "checkout." The rest of the way you just need to enter your information for the order to proceed to finalization. If accepted, your phone should arrive in a few days!
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Date:
9/21/2008 8:34:00 PM
Question:
i nedd a cheap phone plan but my credit isn't all that good.but i already have a verizon phone, so how do i go about getting it activated
Answer:
If I understand your situation correctly you are trying to activate an old phone but are scared that you will not be accepted as your credit isn't that good. Any time you have credit issues, it will be hard to get accepted as a customer at any of the carriers we offer. The best you can do is to try to enter your information on-line and see whether you are accepted or not. It is worth a shot. If you are rejected from one carrier, try another.
Now as far as activating an old phone. You can't do that through this website, but as a whole I am not sure you would want to do that anyway. Most of our cell phones are free with a plan activation. Also, cell phone technology is constantly improving, whether it be features, reception, or battery life. You will want to take advantage of this. In the long run, you would probably be happier.
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Date:
7/18/2008 9:54:00 AM
Question:
I would like to upgrade my phone (eligible as of 7-7-08). It is part of a family plan (2nd phone on the verizon 700 minute family plan). I was wondering if I can call to complete an order of this type. I am a little confused on the site as to whether the correct pricing is being reflected for this type of plan. Thanks,
Adam
Answer:
Sure you can, please call 888-843-2380 in order to upgrade.
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