Question & Answer -
BlackBerry Pearl 8100 Ruby w/ myFaves
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Questions Asked Regarding This Offer
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Date:
10/2/2008 4:09:00 PM
Question:
is there any 30 day money back as part of plan if you do not like the service?
Answer:
Our return policy is 15 days from the activation of the phone. We use the activation date rather than a ship date so that you get a true 15 days of use to decide if this is the phone for you or not. Please follow the link below to view our full return policy.
http://www.lowcostcells.com/return-policy.html
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Date:
9/26/2008 4:09:00 PM
Question:
I would like to know if I can upgrade yet on my service to a new phone? Or is it too early?
Answer:
Traditionally one is not able to upgrade their contract until they are 90% of the way through it. Please call our customer service line to verify if you are able to be upgraded as more information about your account is needed (1-888-843-2380).
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Date:
9/26/2008 11:53:00 AM
Question:
i am currently with tmobile and my phone is broken in half thanks to my baby.the bill is not due until oct.3,but i need a new phone can i get a new one for free.
Answer:
We are sorry to hear about your phone. Unfortunately, your cell phone will have to be replaced at full retail which looks to be around $350.00. We do not sell cell phones alone on our site. They must be purchased with a plan. As an idea, you may want to read our latest blog entry at the following link: http://blog.lowcostcells.com/2008/09/lost-cell-phone.html.
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Date:
9/24/2008 10:17:00 PM
Question:
are there any sites that i can go to, to purchase a cell phone for my existing account? i already have service i just need another phone.
Answer:
Are you wanting to add a line to an existing account or simply to replace your existing phone? If you would like to add a line to an existing plan and you use one of our carriers, please call one of our customer service agents at 1-888-842-2380. Please have an idea of a phone or two that you would like to upgrade to. If you are simply looking to replace your existing phone, I would search under the term "unlocked cell phone". That will bring you to existing sites selling cell phones only.
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Date:
9/21/2008 10:54:00 PM
Question:
can i upgrade i have a contract with t mobile and really enjoy my service. Though would like to upgrade all three phones if i need to will extend my contract, i would like free nice phones if possible i have 3 razor phones not happy with them. Please help me.
Answer:
Do you know if you are now eligible for an upgrade? If so, select the phone of your choice under any T-Mobile icon and click "order now." Once you click the "order now" button next to the phone, a new screen should open showing the phone with a suggested plan. To the left of the phone there is a button that says "Renew / upgrade all your family plan phones". Click on that and you will now be able to upgrade your plan and phones as desired! Please note that some the prices you originally see on the phones when first selected before clicking "Renew / Upgrade all your family plan phones" may change on the next screen because they are only for new customers to T-Mobile.
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Date:
9/21/2008 3:03:00 PM
Question:
TEEN DAUGHTER WANTS SIDEKICK CELL PHONE WANT TO APPLY FOR SERVICE AND GET PRICE OF LOCAL,CALLER ID, CALL WAITING UNLIMITED SERVICE, HOW DO I DO THIS?
Answer:
It sounds like you want your daughter to get a cell phone under your name on your existing plan. If this is correct and you using one of our current carriers, we can do this! It can't be done via our website though. Instead, this can easily be done via our live customer service agents at 1-888-843-2380.
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Date:
9/18/2008 10:26:00 AM
Question:
What is the catch?
Answer:
There is no catch. lowcostcells.com is a 100% legit site owned and operate 100% in the good ole United States of America. Trust our site with 100% assurance that your information provided is only for cell phone & plan purchasing purposes, and will not be sold to any other entity as a "mailing list". Nor are we out to steal from you or your identity. If you feel more comfortable talking to a live person to place an order rather than ordering via our automated on-line system, NO PROBLEM! Just call our live customer service agents at 1-888-843-2380. We thank you for taking the time to shop lowcostcells.com. We look forward to helping you in the future!
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Date:
9/18/2008 9:41:00 AM
Question:
My girl friend has been using a att plan for years can she upgrade to the razr w/o cost? or what phone can she upgrade to w/o cost?
Answer:
It sounds as though your girlfriend contract is definitely expired. To get the Razr V3i at no cost (depending on your zip code, for mine in this case I would pay $3.99) all your girlfriend would have to do is sign-up through lowcostcells.com for a 2 year contract upgrade with AT&T via this phone's link. She can even keep her same phone number by entering it in the accessories and features screen in the check-out selection process. I hope she enjoys her new Motorola Razr phone!
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Date:
9/7/2008 2:53:00 AM
Question:
We need two phones.
Answer:
Simply click on your phone of choice (in this case the BlackBerry Peal 8100 w/ My Faves), select your carrier, and plan of choice. Then simply click through the screens to add accessories and options as desired. Proceed to the check out and enter all pertinent information. Cell request will be processed by the phone carrier. Upon acceptance, you will be sent your new cell phones.
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Date:
9/7/2008 2:52:00 AM
Question:
I have t mobile account?
Can buy a cellphone put in my account
Answer:
Simply click on your phone of choice (in this case the BlackBerry Peal 8100 Ruby w/ My Faves), select your carrier, and plan of choice. Then simply click through the screens to add accessories and options as desired. Proceed to the check out and enter all pertinent information. Cell request will be processed by the phone carrier. Upon acceptance, you will be sent your new cell phones.
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