Question and Answer - BlackBerry Bold Black

Question & Answer - BlackBerry Bold Black

	Regular Price: $630.00 Instant Rebate: $630.00 Cost Today: $0.00 Mail-in Rebates: $0.00 Final Price: Free	Buy With a Single Line Buy With a Family Plan Buy With a Plan Upgrade See Phone Description & Features You Have a Question? Click Here to Send an Email and Ask!

Questions Asked Regarding This Offer
Date: 6/25/2009 2:20:00 AM Question: Can this phone be purchased if I'm eligible for upgrade on July 20? If so what is the price? Answer: At this time, for upgrade customers on our site, this phone is $149.99. You may either call in your order to 1-888-843-2380 (call code 103695) or you may place it on our site. To order on our site please go to: http://www.lowcostcells.com/att_blackberry-bold-black-12558.html. Once there, look next to the phone picture where it says "Buy with plan upgrade (You must....carrier)". Click on that underlined phrase. This will open a new window where you can select a calling plan and / or change the phone. Once satisfied with your selection, click towards the bottom of the screen where it says "add to cart". The next few screens will be your review and check out screens.
Date: 5/24/2009 3:16:00 PM Question: If I have five phones on my family and they are not due for upgrades for 6 months can we still get the phones that are free with the instant rebates and extend our contract for 2 years Answer: It does not sound as if you will be able to do this. You will need to wait the full 6 months before you are eligible for a plan renewal.
Date: 5/15/2009 4:02:00 PM Question: Is this phone covered under AT&T's 1 year warranty or through this website? Also is this a new phone or refurbished? Answer: Yes, this phone is covered under AT&T's warranty just like the phone you would receive at your local store. Also, our phones are 100% brand new.
Date: 4/20/2009 12:42:00 AM Question: what different between 2 bb bold on the site one for 199 and one for 249$ Answer: There is no difference. Sometimes our site just gets a glitch. $199.99 is the correct price. We are sorry for any confusion.
Date: 4/17/2009 6:32:00 PM Question: sorry i meant if i buy as a new customer what is the penalyt if i have to cancel service Answer: The penalty for canceling a contract is $175.00.
Date: 4/8/2009 9:37:00 AM Question: Is the Bold for $174.99 a brand new phone or refurbished? Answer: The BlackBerry Bold is a brand new phone that we have priced at $174.99 when purchased with a new AT&T cellular plan from our site.
Date: 3/31/2009 7:13:00 PM Question: How do I buy the Blackberry Bold for 149 and keep my current plan with a 2 yr extension? Answer: At this time, for upgrade customers, this phone is $249.99. You may either call in your order to 1-888-843-2380 (call code 106658) or you may place it on our site. To order on our site please go to: http://www.lowcostcells.com/att_blackberry-bold-black-12558.html. Once there, look next to the phone picture where it says "Buy with plan upgrade (You must....carrier)". Click on that underlined phrase. This will open a new window where you can select a calling plan and / or change the phone. Once satisfied with your selection, click towards the bottom of the screen where it says "add to cart". The next few screens will be your review and check out screens.
Date: 3/30/2009 9:14:00 PM Question: I need more info on how to order..or can I call at&t Answer: To order this phone please call 1-888-843-2380 (call code 123160).
Date: 3/23/2009 10:21:00 PM Question: How come every time I click order nowm on Blackberry Bold it takes me to a LG phone? This would be new customer with at&t. Answer: The BlackBerry Bold is just now back instock and has been lowered in price! The phone is now free after mail-in rebate. However, our link is still broken (we are working to fix this error). All you need to do to order this phone is to call 1-888-843-2380 (call code 132044).
Date: 3/23/2009 3:11:00 PM Question: If I ordered this phone today, what will the final price? Is this a new phone? Answer: Right now we are out of all of our BlackBerry Bolds. Typically we are out of these phones for only a few days. All our phones on our site are brand new. Please buy with confidence.
Date: 3/20/2009 12:19:00 AM Question: your ad says this price is for a new 2 year contract. does that exclude renewal? i am already an att customer and have been for the last 5 years Answer: At this time, for upgrade customers, this phone is $199.99. You may either call in your order to 1-888-843-2380 (call code 102205) or you may place it on our site. To order on our site please go to: http://www.lowcostcells.com/att_blackberry-bold-black-12558.htmll. Once there, look next to the phone picture where it says "Buy with plan upgrade (You must....carrier)". Click on that underlined phrase. This will open a new window where you can select a calling plan and / or change the phone. Once satisfied with your selection, click towards the bottom of the screen where it says "add to cart". The next few screens will be your review and check out screens.
Date: 3/13/2009 3:33:00 PM Question: I have an old phone with at&t and my contract is over with this phone. could I purchase this phone with all the promotion rebate($149.99) and use the $39.99 phone plan with 2 years contract? I would also like to keep my old phone number. Thanks. Answer: At this time, for upgrade customers, this phone is just $199.99. You may either call in your order to 1-888-843-2380 (call code 120901) or you may place it on our site. To order on our site please go to: http://www.lowcostcells.com/att_blackberry-bold-black-12558.html. Once there, look next to the phone picture where it says "Buy with plan upgrade (You must....carrier)". Click on that underlined phrase. This will open a new window where you can select a calling plan and / or change the phone. Once satisfied with your selection, click towards the bottom of the screen where it says "add to cart". The next few screens will be your review and check out screens. You will be able to keep your current number and will be prompted for it during the checkout process.
Date: 3/12/2009 4:23:00 PM Question: If I get an upgrade on my phone can I add the new cost to my bill or does it have to be paid right away? Answer: The phone cost and any phone accessories that you purchase must be paid today. Your plan and plan added features will be charged to you monthly by your carrier just as they are today.
Date: 3/4/2009 8:59:00 PM Question: Can this be used on a up-grade or only on new contracts Answer: This phone for upgrade customers is $199.99 after rebate! You may either call in your order to 1-888-843-2380 (call code 126864) or you may place it on our site. To order on our site please go to: http://www.lowcostcells.com/att_blackberry-bold-black-12558.html. Once there, look next to the phone picture where it says "Buy with plan upgrade (You must....carrier)". Click on that underlined phrase. This will open a new window where you can select a calling plan and / or change the phone. Once satisfied with your selection, click towards the bottom of the screen where it says "add to cart". The next few screens will be your review and check out screens.
Date: 3/3/2009 6:00:00 PM Question: At & T recently acquired my local service in Vermont (Unicel). I would like to get a Blackberry Bold. Can I do it through this offer, or do I need to purchase it at the store? Answer: You should be able to enter this via our site. You will probably be considered an upgrade customer. This phone for upgrade customers is $199.99 after rebate! You may either call in your order to 1-888-843-2380 (call code 137986) or you may place it on our site. To order on our site please go to: http://www.lowcostcells.com/att_blackberry-bold-black-12558.html. Once there, look next to the phone picture where it says "Buy with plan upgrade (You must....carrier)". Click on that underlined phrase. This will open a new window where you can select a calling plan and / or change the phone. Once satisfied with your selection, click towards the bottom of the screen where it says "add to cart". The next few screens will be your review and check out screens.
Date: 2/22/2009 11:22:00 PM Question: I am eligable for a new phone under my family plan. I can go through you adn get the blackberry bold for 149 dollars and 2 day shipping included? Answer: The Bold for upgrade customers is $199.99 after rebate. The $149.99 price is for new customers to AT&T. You may either call in your order to 1-888-843-2380 (call code 117921) or you may place it on our site. To order on our site please go to http://www.lowcostcells.com/att_blackberry-bold-black-12558.html. Once there, look next to the phone picture where it says "Buy with a plan upgrade (you must... carrier)." Click on that underlined phrase. This will open a new window where you can select a calling plan and / or change the phone. Once satisfied with your selection, click towards the bottom of the screen where it says "add to cart". The next few screens will be your review and check out screens.
Date: 2/20/2009 12:00:00 PM Question: We have blacberry server thta is used through Verizion. Can I use the Bold through that Balckbertry server but with AT&T. Or can someone set me up to sync my emails,contacts and phone calls wirelessly? I would use the iphone but I like the key pad with the Bold. Answer: I believe that once you have the BlackBerry server you can use any carrier with it. You will want to check with BlackBerry directly however to verify this. As we only sell the phones, we have very limited knowledge on the use of a BlackBerry Server.
Date: 2/17/2009 5:03:00 PM Question: if i have a iphone can i take the sim card out from the iphon and put it in the blackberry and will it still work? will the data plan that i have with the iphone still work with the blackberry..thanks.. Answer: Yes, by switching the Sim Card around in your phones, they should both work just fine with the active sim card installed.
Date: 2/17/2009 12:11:00 PM Question: IM LOOKIN AT THE BLACK BERRY PHONE AND I SEE IT HAS A SPECIAL PRICE OF 149.99 AND I WANT TO KNOW HOW I CAN GET THIS PHONE I ALREADY HAS A SEVICE WITH AT&T AND IF I HAVE TO DO THE 2YR CONTRACT I WILL I JUST WANT TO KNO HOW CAN I GET THIS PHONE AT THIS PRICE THANKS AND HAVE A BLESS DAY Answer: The Bold for upgrade customers is $199.99 after rebate. The $149.99 price is for new customers to AT&T. You may either call in your order to 1-888-843-2380 (call code 129731) or you may place it on our site. To order on our site please go to http://www.lowcostcells.com/att_blackberry-bold-black-12558.html. Once there, look next to the phone picture where it says "Buy with a plan upgrade (you must... carrier)." Click on that underlined phrase. This will open a new window where you can select a calling plan and / or change the phone. Once satisfied with your selection, click towards the bottom of the screen where it says "add to cart". The next few screens will be your review and check out screens.
Date: 2/17/2009 11:36:00 AM Question: I can renew my att family plan on Feb. 20. I want one Blackberry Bold and 2 Sony Ericsson w350. Can I do this today? Answer: You would have to actually wait until February 20th to upgrade your family plan to the phones listed below. Your plan is computer locked to error out on orders until your renewal date. We hope when the 20th rolls around in a few days that you stop back to upgrade your phone line through us. You may also call your order in as well. The number to call is 1-888-843-2380 (call code 126237).
Date: 2/6/2009 1:49:00 PM Question: Does AT&T offer the Blackberry Bold in Alaska? Answer: Alaska is a tough state for coverage. What is your zip code? If you can provide that, we can tell you whether this phone is available in your area or not.
Date: 2/3/2009 4:34:00 PM Question: If I upgrade through you, do I get to keep my phone number? Thank you! Answer: Absolutely! Upon check out you will be asked for your existing phone number. Enter it there and upon activation your new phone will be converted for you to accept your current number!
Date: 2/1/2009 8:29:00 PM Question: Ok, so AT&T said that we would only be eligible for their insurance if you all considered an authorized dealer. So, my question is, are you? Thank you! Answer: Yes, we are an authorized agent through our fufillment warehouse. Their name is Simplexity. I encourage you, if you have doubt, to please call AT&T and confirm that they are an authorized agent for AT&T (or any other carrier that we offer).
Date: 2/1/2009 5:33:00 PM Question: What's the differance between the curve and the bold blackberry. Answer: The following link does a great side by side comparison of the Bold vs the Curve: http://reviews.infosyncworld.com/cell-phones/compare/?name1=RIM+BlackBerry+Bold+9000+(AT%26T)&name2=RIM+Blackberry+Curve&name3=RIM+BlackBerry+8820+(AT%26T)&name4=RIM+BlackBerry+8800. With the Bold, you just a little bit more in most categories.
Date: 1/31/2009 6:10:00 PM Question: I have a BB Curve. The contract is up in September. The ATT store told me I could get a new Bold now for 375. How is it that I can get it from you for 199? Who creates the 2 year contract? If it's ATT how do you then sell me the phone for less than ATT? I may be missing something. Thanks. Answer: The BlackBerry Bold is $199.99 for customers extending their call plan for another two years. If you are not able to upgrade your account until September 2009, then this price is not applicable to your situation. In your case you would have to purchase this phone out right, without a contract extension for $599.99. If you were able to upgrade your account in September 2008, then you can purchase this phone for $199.99 with a plan upgrade. The reason there can be such a difference in your calling plan is due to the fact that we are an independent agent of each carrier and can set our pricing and profitability levels accordingly. Where we may not be as competitive on purchasing phones without contracts, we strive to be one of the lowest cost retailers anywhere when customers are purchasing new plans with a new carrier or upgrading an existing plan with their current carrier.
Date: 1/28/2009 7:18:00 PM Question: I have one more quesstion. My husband and I both have a family plan and we are eligible for an upgrade in a couple of weeks on both lines. My question is, are we eligible for the discounted price even with an upgrade on a family plan? Answer: Hello again! Your price on upgrading your plan and purchasing the bold will be $199.99 per phone after mail-in rebate ($299.99/ea due today plus receive $100 mail-in rebate upon physical receipt of phones) for the first two phones on the family plan.
Date: 1/28/2009 7:12:00 PM Question: If a a blackberry bold is purchased through you, can an insurance plan still be purchased through AT&T to cover any problems with the phone? Answer: Yes, we offer an insurance plan at checkout or you can go with the carriers insurance plan after you receive your phone.
Date: 1/28/2009 12:23:00 PM Question: I am already a AT&T Wireless subscriber or do you need to be a new customer? I am due an upgrade and another 2 yrs is fine. Is this a refurb? Thanks Answer: Please buy with confidence that your BlackBerry Bold will be 100% brand new, just as you would receive it from your local wireless retailer. For upgrade / renewal customers the BlackBerry Bold is $199.99 after rebate. Next to the phone picture (http://www.lowcostcells.com/att_blackberry-bold-black-12558.html) select "see details" or "phone details". Once in the details screen, click next to the new phone picture where it says "buy with a plan upgrade (you must.....carrier)". That will take you to the upgrade screen to purchase this new phone and a contract extension.
Date: 1/27/2009 7:44:00 PM Question: Can I upgrade my at&t line for $ 149 ? Answer: The upgrade price for the AT&T BlackBerry Bold is $199.99 after mail in rebate.
Date: 1/25/2009 10:51:00 AM Question: Do you offer any warrenties on your phones. Can I go thru the carrier for a warranty. What happens if my phone is not working properly? Answer: We follow all manufactures warranties on our phones. Also, you can go to a corporate owned store with a service center for most minor repairs. Major repairs will be handled all the same way no matter where you purchase your phone from (you local store or on-line). If something major happens you will have to send the phone into the manufacturer to have it repaired.
Date: 1/24/2009 7:09:00 PM Question: I'd like to purchase the bold and another phone for my wife. We receive a government discount through my employer. Is there a way to sign up for this discount at the time of purchase or would I need to update with a local at&t store once I receive the phones? Is this something they would allow? Also are these phones new or are they refurbed models? Thanks !! Answer: Your government discount on your rate plan can be applied after you have received your phones. All you will need to do is call AT&T once your account is set up and your phones are activated. They can then apply your rate term discount at that time. Also, unless otherwise noted, all phones are 100% brand new, just as you would receive them from your local AT&T store.
Date: 1/24/2009 11:43:00 AM Question: Greetings. I am long term AT&T customer with a 3 phone, 3000 minute family plan. Two of the phones I have recently upgraded with the two year contract. The third phone, which is the one I use, is also eligible for upgrade and I am considering the Bold or the Iphone. What is the best deal you can give me on one of these two phones? Thank you, Steven Ivy Answer: Because you are upgrading the third phone of the family plan and not the two primary phones, the Bold is going to be $349.99 for upgrade customers. At this time, we do not sell the iPhone so I will not be able to quote you on that phone. Also, as this is just one phone being upgraded on the family plan, please call 1-888-843-2380 (call code 115849) to place your order.
Date: 1/23/2009 3:09:00 PM Question: My contract has expired. Do I loose my roll over minutes My wife is on my plan she wants to keep her phone Do you have to purchase a program for the GPS Answer: Though your contract has expired it still works just as it did before. The only reason you are contracted in is due to the fact that they want to ensure that they get the price of the phone back out of the plan. The reason a phone is free is because the cost is netted down with the guarantee that you will be with them long enough to recoup the phone down the road. If your wife wants to keep her phone but you want to upgrade, what you will do is renew the contract under your phone line only. She then would still technically be out of contract. That way, if some day she wanted a new phone she could renew her phone line and get a heavily discounted phone. If you are just going to renew the one line, you will want to call your order in to 1-888-843-2380 (call code 115587). The GPS program is extra. It costs an additional $9.99 per month.
Date: 1/21/2009 10:48:00 PM Question: Does this gps give you voice turn by turn directions. Does it update constantly with construction, etc. Is it a complicated system to set up Answer: In the following information I believe you will find the answers to your questions and more: Add AT&T Navigator to your service plan today! Always find your way with AT&T Navigator on your AT&T mobile device. Get voice turn-by-turn driving directions with automatic reroute and full-color moving maps. Avoid traffic jams with real-time alerts on devices compatible with TeleNav Traffic. Also find restaurants, cafés, hotels, the lowest priced gas and more from over 10 million Points Of Interest (POIs) nationwide. AT&T Navigator - all the power of an in-car GPS system on your AT&T mobile device! Frequently Asked Questions Q: Does the device I have selected support AT&T Navigator? A: Yes. At this time, AT&T Navigator is supported on the following AT&T devices: Motorola Z9 Samsung BlackJack II Motorola Q AT&T Tilt BlackBerry 8110 BlackBerry 8310 BlackBerry 8800 BlackBerry 8820 Q: Where does AT&T Navigator work? A: The AT&T Navigator service covers the entire United States. Since AT&T Navigator takes advantage the GPS satellite network, you'll be able to find your way wherever you are.. Q: How much does AT&T Navigator cost? A: AT&T Navigator costs $9.99 per month and gives you unlimited routes throughout the month. Q: Can I try the AT&T Navigator service for free? A: Yes, AT&T Navigator is offered with a 30-day free trial. Cancel the service anytime within the first 30 days and you will not be charged. Q: How do I pay for the service? A: Easy - the monthly charge will simply be added to your monthly cell phone bill.
Date: 1/21/2009 6:16:00 PM Question: Can your blackberry work in Nigeria? Answer: To purchase a phone from our site you must also purchase a calling plan within the United States. I am not sure about what other calling plan you would need to make this phone work in Africa. We really only know about the U.S. I encourage you to contact AT&T directly and ask them this question. They will be able to guide you down the best path.
Date: 1/21/2009 2:46:00 PM Question: Hi, I am currently an at&t customer with a family plan consisting of 2 lines. I saw the promotion of 149.99 for the blackberry bold. In the same time, I want to add a new line to my family plan, so it will be 3 in the future. Will this price of 149.99 be valid if I add another line? Answer: You will not have to pay full price for this phone. However, because we don't have a great way of adding a line via our site, you will simply need to call our customers service agents at 1-888-843-2380 (call code 111833). The will be able to give you your "add a line" price for the BlackBerry Bold as well as place your order for this additional line if you so chose to do so.
Date: 1/21/2009 8:55:00 AM Question: Can I get the same offer at an AT&T store? Is there a way to pay extra for the phone and not sign a 2-year deal? What is the top selling & most highly rated PDA by AT&T? Answer: I am not sure what price your local AT&T store is at. We are online only and therefore set our own prices on phones with plans. Typically, we are much cheaper than what the stores sell them for with the same package. At this time, we only sell cell phones with 2 year cell phone plans or plan renewals. I would tell you that the BlackBerry Curve is the highest selling AT&T PDA. Part of that is because it has been around so long that everyone knows it and recognizes it. The bold has only been out a few months but is increasingly growing in popularity as it becomes more and more recognized. The Bold is what I would buy if I were switching to AT&T right now.
Date: 1/19/2009 7:41:00 PM Question: i am already under at&t contract. how much do you charge for a new blackberry bold. Answer: This phone without a new plan or plan renewal is $599.99. When you find the Bold on our site, click the "order now" link next to the phone. This opens a new window. Inside that new window you will see right next to the phone picture "price without new account". There you will want to click "more info +". This opens a pull down section where you can click the green "buy phone only" link.
Date: 1/11/2009 10:53:00 AM Question: Can I use this phone to connect to the internet for free in WiFi hot spots even if I do not buy a data plan, but am buying a voice and messaging plan from AT&T?? Answer: For Wi-Fi ready BlackBerry devices for AT&T, you will want to find the BlackBerry Bold. This is the hot, new BlackBerry cell phone with full QWERTY keyboard and Wi-Fi access!
Date: 1/5/2009 2:49:00 PM Question: Hi. Trying to decide between the BB Curve 8300 and The BB Bold 9000. I can see and try the Curve at the Verizon store nearby. Where can I see the Bold? I really would like to look at it, try it, see if it is something I am comfortable with using before purchasing it. Can I run the plan thru Verizon (current cell carrier) or do I have to use AT&T? What is the return policy? I look forward to hearing from you. Best- Answer: You may see the BlackBerry Bold at any AT&T store. Yes, you do have to have AT&T service to use the BlackBerry Bold. They are both great phones! I don't think you would be dissatisfied with either but do believe you are making the right moves by comparing them first. Also, you will want to compare the Verizon service versus the AT&T service and decide which fits your needs the best. As far as our return policy, I believe you will find it very customer friendly. You may read it at the following link: http://www.lowcostcells.com/return-policy.html.
Date: 1/5/2009 1:27:00 AM Question: I have been an existing customer for many years now and my family contract is now expired. I am willing to provide an 2 year extension if I can receive the Blackberry Bold an the AT&T asking price of $249.99 along with an $100.00 rebate for a total cost of $149.99. If you can provide me with the Bold as stated above please call me at or better yet, send me the Bold (Black Color). Again, I will extend my contract for 2 years based on the same plan that I currently have. Thank you, Answer: We are unable to see your account as we are simply a sales arm for our many cell phone carriers. How our system works is that you submit your order to us and we forward it onto the specific carriers (in this case AT&T). The carrier then reviews your information and passes back their response to us (approved, denied, please provide customer ________, etc.). Once approved, we then ship your phone to you and inform AT&T of the renewal. If more information is needed from AT&T, we will contact you right away via the e-mail address you submit on your order. AT&T offers contract extension customers, via lowcostcells.com, the BlackBerry Bold at $199.99 per phone after rebate. This is pretty common of carriers for new, hot phones on the market. They are often a little higher for renewing customer rather than to new customers. Please go to the following link: http://www.lowcostcells.com/att_blackberry-bold-black-12558.html. Next to the picture of the BlackBerry Bold, you will see an underlined phrase that says "Buy with a plan upgrade (you must.... carrier)". Click there. This will take you to a new window where you will see the phone, a suggested plan, and a green arrow to be click to add the phone and plan to your cart. Please note that you can change that plan to the call plan that fits your needs the best. To do so "click in the plan box where it says "More AT&T Plans". When everything is to your liking, please add the phone to your cart and proceed through the check out. If you ever need any assistance or just want to order by phone please call 1-888-843-2380 (call code 109653 when prompted).
Date: 1/3/2009 7:15:00 PM Question: I am interested in ordering a Blackberry Bold. Your current price is $249.99 and AT&T offers a $100 mail-in rebate. Do I qualify for the upgrade (with a 2-yr. contract extension) at your price with the AT&T mail-in rebate or is your price with free 2-day shipping only for new customers. Answer: This BlackBerry Bold for contract extension customers is $299.99 with a $100 mail-in rebate. So the phone will net out to be just $199.99 after rebate. Shipping will be $9.99 as well. To renew your plan with this phone please go to the following link: http://www.lowcostcells.com/att_blackberry-bold-black-12558.html. When there, click next to the phone picture where it says "buy with plan upgrade (you must....carrier)". That will take you to you screen with your price and plan. This is also the screen where you can add this phone to your cart and proceed with the check out process.
Date: 1/2/2009 3:22:00 AM Question: My contract allows me to be elgible to update in June 2009. I currently have a Blackberry Curve, but at this time it needs to be replaced because it is worn out.Can you Please give me a good price for a new BlackBerry Bold 9000. Thank you Answer: This phone without a new plan or plan renewal is $599.99. When you find the Bold on our site, click the "order now" link next to the phone. This opens a new window. Inside that new window you will see right next to the phone picture "price without new account". There you will want to click "more info +". This opens a pull down section where you can click the green "buy phone only" link.
Date: 12/26/2008 6:35:00 PM Question: Hello, currently i have storm from VZ. i want to switch to ATT bold device. a Month ago i own blackberry 8700 device once 2 yrs contract with att is done i moved to VZ. Iam not happy with storm to want to go abck to attt with bold. will i be allegible for the new csutomer discount for bold? ifi can get itfor $149 i am planning to take it. Answer: We won't be able to answer this question for you as you are marginal on your time frame to again be a "new" customer. If you are set on changing phones / carriers, you could sign up for the Bold & AT&T on our site. Then wait to see if you are accepted or not. If you are accepted, go ahead and cancel your Verizon service, but don't cancel that service until you know that you are indeed getting the Bold.
Date: 12/26/2008 6:48:00 AM Question: I currently have a plan through my business, XXXXXXX. I want to add a Blackberry Bold (3rd phone) and increase my minutes from 1400 to 2100. Please advise of cost and how to do so. Thanks. Answer: As we can't add lines via the website, we will have to ask that you call into our toll free number for an action such as this. They will be able to quote you all your costs at that time. You are under no obligation to purchase or change anything simply by calling in for this quote. The number to call is 1-888-843-2380. Press "1" at the first prompt and enter call code "119062" at the call code prompt.
Date: 12/23/2008 2:39:00 PM Question: Can I transfer my sim card from my palm treo to a blackberry bold.I do have att. would I have to get another data package? Answer: Yes, you can transfer your sim card between the phones. The calling plan and data plan will follow the sim card. The BlackBerry Bold will require a data plan for a minimum of 6 months but if you already have one for the sim card you will be transferring, no additional plan will be needed.
Date: 12/22/2008 9:25:00 PM Question: I would like to know if I have an existing family plan with AT&T,can I upgrade at the discount price Answer: If you are eligible for an upgrade from AT&T Wireless than you can upgrade to any phone on our site with the AT&T logo next to it. For a complete list follow this link: http://www.lowcostcells.com/att-phones.html. When you are at that page, find the phone(s) you like. To find your upgrade price, click next to the phone where it says "phone details". In the new screen that refreshed go next to the phone where it says "buy as a family plan upgrade (you must....)". If you click there a new window pops up. This will have the phones with your extension price.
Date: 12/22/2008 12:30:00 AM Question: I have an existing att account. I am due for an upgrade in feb. how can I go about purchasing a bold now? Answer: With an extension this phone is $199.99. If you purchase it today, this phone is going to be $599.99. Are you sure your don't want to just wait a month? Typically phones only decrease in cost as time progresses too. There is a chance that this phone will be less in February. And though I can't guarantee it, I wouldn't guess it to go up any by then either.
Date: 12/20/2008 11:05:00 PM Question: I WOULD like to buy some blackberry phones at wholesale price how much is the lowest amount at wholesale price and the cost. phones like pearl,storm, bold etc.thank you and looking forward to hear from you. Answer: The cost of these phones each depends on the carrier that they are programmed to. We don't really have a good wholesale program so the phone retail price on our site is the best we can do. When you find the BlackBerry your would like on our site, click the "order now" link next to the phone. This opens a new window. Inside that new window you will see right next to the phone picture "price without new account". There you will want to click "more info +". This opens a pull down section where you can click the green "buy phone only" link.
Date: 11/26/2008 5:34:00 PM Question: I have existing ATT cellular service, canI buy the BlackBerry that you advertise and add it to my plan or is this offfer for new service only? Thanks Answer: Yes, you can add a line and this phone through Low Cost Cells. It can't be done via our website, but you can call into our customer service representatives at 1-888-843-2380 to add the line. When prompted for a call code after pressing "1" for sales, enter code number 148135. They will be able to set you up.
Date: 11/24/2008 4:50:00 PM Question: I would like to buy a blackberry bold for my friend...her provider is at&t and she's not eligiable for an upgrade....so I don't want an upgrade just the phone...can I still get the phone for $250? Answer: You absolutely can order this phone without a contract. The cost is $579.99. When you find the BlackBerry Bold on our site, click the "order now" link next to the phone. This opens a new window. Inside that new window you will see right next to the phone picture "price without new account". There you will want to click "more info +". This opens a pull down section where you can click the green "buy phone only" link.
Date: 11/20/2008 10:32:00 AM Question: im looking at ur offer it says free 2 day shipping but when i check out it gives me options on delivery and 2 day shipping is 9.99. ??? is it free or do i have to pay 9.99? Answer: The shipping is free. The $9.99 will be overridden when processed. If for some reason you would be charged, please let us know and we will take care of it.
Date: 11/19/2008 2:15:00 PM Question: can you receive animated texts and emails on theis particular phone. I do know that on the old blackberrys, you can receive pic text and emails but you cannot receive anything that is actually moving in the video. Answer: Yes, the BlackBerry Bold is equipped for use with MMS (Multimedia Messaging Service). This includes images, audio, video, and rich text.
Date: 11/18/2008 10:21:00 PM Question: I am currently a AT & T customer, I like to buy the Black berry Bold, how much it cost me? Answer: Do you know if your cell phone contract has expired and you are eligible to renew / upgrade your existing plan? Only eligible plans can be upgraded with a new cell phone. The only one that can tell you if you are eligible for an upgrade is your cell phone plan carrier. We are not privy to that information as there is personal information involved. We can simply only enter sign-up and upgrade information for customers. You should be able to find your carrier's customer service number on your latest monthly bill. If you are available for an upgrade, you should have no problem doing this through lowcostcells.com. Search our site for the phone that suits you best. When you find that phone, make sure you are in the "phone details" screen where it shows that phone only with all of its technical specs. Once there, simply click next to the phone picture where it says "Buy with a phone upgrade". This will take you to a new window where you will see your upgrade phone price. The following screens will help you to complete your selection. If you are not eligible for an upgrade, the phone will be $599.99.
Date: 11/18/2008 10:13:00 PM Question: I have AT&T now and it is not time to resign contract on my number yet. How much would this phone cost me? My wife is ready for a new contract as is my son, all part of my family plan. Would it be cheaper to go through them or just buy it. Answer: To answer your first question, to buy the Blackberry Bold without a cellular contract / renewal would be $599.99. Now as far as renewing the other two lines on your account, I think this would be easiest if done through our customer service representatives via our toll free number. The number is 1-888-843-2380. When prompted, please enter call code 126109. Before you call in though, please have an idea as to which phones you are looking at for your son and wife. Renewal prices are always a great deal, sometimes as good as being a new customer. The customer service agents will be able to get your account renewals squared away.
Date: 11/18/2008 4:52:00 PM Question: looking at buying a new bb bold.....can I trade my rollover plan up or down based on usage if i need to? Answer: Do you know if your cell phone contract has expired and you are eligible to renew / upgrade your existing plan? Only eligible plans can be upgraded with a new cell phone. The only one that can tell you if you are eligible for an upgrade is your cell phone plan carrier. We are not privy to that information as there is personal information involved. We can simply only enter sign-up and upgrade information for customers. You should be able to find your carrier's customer service number on your latest monthly bill. If you are available for an upgrade, you should have no problem doing this through lowcostcells.com. Search our site for the phone that suits you best. When you find that phone, make sure you are in the "phone details" screen where it shows that phone only with all of its technical specs. Once there, simply click next to the phone picture where it says "Buy with a phone upgrade". This will take you to a new window where you will see your upgrade phone price. The following screens will help you to complete your selection. While renewing you can also adjust your plan to the one that fits your usage the best. While in contract, however, you can only adjust laterally or up, and may not adjust the plan downward.
Date: 11/17/2008 1:35:00 AM Question: Is there a way i can buy the phone without a plan? Answer: You absolutely can order this phone without a contract. The cost is $599.99. When you find the BlackBerry Bold on our site, click the "order now" link next to the phone. This opens a new window. Inside that new window you will see right next to the phone picture "price without new account". There you will want to click "more info +". This opens a pull down section where you can click the green "buy phone only" link.
Date: 11/15/2008 1:51:00 PM Question: is this black berry like a computer can i down load music to A mp3 player or down load picture pictures from phone Answer: The BlackBerry Bold is a smartphone (PDA phone). It functions much like a mini computer. I would tell you that it could not replace a computer though in its ability. It does connect to the internet and e-mail servers. As far as MP3's, yes, it does have a built in media player. Combined with the internet, you will be able to download songs and play them on your phone.
Date: 11/15/2008 12:02:00 AM Question: My plan is presently with centeninel what do I do? Answer: The first thing I would do would be to call Centeninel and see how long your contract period is for or if you are out of contract already. If you are not out of contract, I would finish it out first with them to avoid penalty. If you are out of contract, all you need to do is find a phone and carrier of choice that work with your zip code (geographic area) and order them via our site. Finally, do not end your service with Centeninel until you have physically received your phone from us.
Date: 11/14/2008 12:24:00 AM Question: i love this phone however is there a way i can get this unlocked? and how much will this cot me? Answer: At this time we only sell phones that are preprogrammed to our various carriers. At the bottom of our site are some various advertisers who some of which sell unlocked cell phones. Feel free to check them out!
Date: 11/12/2008 4:32:00 PM Question: is it free to get a phone if your only 13 years old Answer: You must be at least 18 years of age to purchase a telephone from our site. Your parents should be able to sign up for an account in their name for you.
Date: 11/9/2008 6:56:00 PM Question: I would like to get a special price on two blackberry bolds for my two sons for their birthday this month. One of them has a refurbished blackberry but it is going on the blink. Would like a good price. I have been a good customer. Answer: I believe you will find our prices to be of the best in the country. You should shop around and see for yourself. We pride ourselves on being the low cost leader for cell phones. The new BlackBerry Bold is fresh to the market as of last week. I believe your sons will love these phones.

Questions Asked Regarding This Offer

Date: 6/25/2009 2:20:00 AM

Question: Can this phone be purchased if I'm eligible for upgrade on July 20? If so what is the price?

Answer: At this time, for upgrade customers on our site, this phone is $149.99. You may either call in your order to 1-888-843-2380 (call code 103695) or you may place it on our site. To order on our site please go to: http://www.lowcostcells.com/att_blackberry-bold-black-12558.html. Once there, look next to the phone picture where it says "Buy with plan upgrade (You must....carrier)". Click on that underlined phrase. This will open a new window where you can select a calling plan and / or change the phone. Once satisfied with your selection, click towards the bottom of the screen where it says "add to cart". The next few screens will be your review and check out screens.

Date: 5/24/2009 3:16:00 PM

Question: If I have five phones on my family and they are not due for upgrades for 6 months can we still get the phones that are free with the instant rebates and extend our contract for 2 years

Answer: It does not sound as if you will be able to do this. You will need to wait the full 6 months before you are eligible for a plan renewal.

Date: 5/15/2009 4:02:00 PM

Question: Is this phone covered under AT&T's 1 year warranty or through this website? Also is this a new phone or refurbished?

Answer: Yes, this phone is covered under AT&T's warranty just like the phone you would receive at your local store. Also, our phones are 100% brand new.

Date: 4/20/2009 12:42:00 AM

Question: what different between 2 bb bold on the site one for 199 and one for 249$

Answer: There is no difference. Sometimes our site just gets a glitch. $199.99 is the correct price. We are sorry for any confusion.

Date: 4/17/2009 6:32:00 PM

Question: sorry i meant if i buy as a new customer what is the penalyt if i have to cancel service

Answer: The penalty for canceling a contract is $175.00.

Date: 4/8/2009 9:37:00 AM

Question: Is the Bold for $174.99 a brand new phone or refurbished?

Answer: The BlackBerry Bold is a brand new phone that we have priced at $174.99 when purchased with a new AT&T cellular plan from our site.

Date: 3/31/2009 7:13:00 PM

Question: How do I buy the Blackberry Bold for 149 and keep my current plan with a 2 yr extension?

Answer: At this time, for upgrade customers, this phone is $249.99. You may either call in your order to 1-888-843-2380 (call code 106658) or you may place it on our site. To order on our site please go to: http://www.lowcostcells.com/att_blackberry-bold-black-12558.html. Once there, look next to the phone picture where it says "Buy with plan upgrade (You must....carrier)". Click on that underlined phrase. This will open a new window where you can select a calling plan and / or change the phone. Once satisfied with your selection, click towards the bottom of the screen where it says "add to cart". The next few screens will be your review and check out screens.

Date: 3/30/2009 9:14:00 PM

Question: I need more info on how to order..or can I call at&t

Answer: To order this phone please call 1-888-843-2380 (call code 123160).

Date: 3/23/2009 10:21:00 PM

Question: How come every time I click order nowm on Blackberry Bold it takes me to a LG phone? This would be new customer with at&t.

Answer: The BlackBerry Bold is just now back instock and has been lowered in price! The phone is now free after mail-in rebate. However, our link is still broken (we are working to fix this error). All you need to do to order this phone is to call 1-888-843-2380 (call code 132044).

Date: 3/23/2009 3:11:00 PM

Question: If I ordered this phone today, what will the final price? Is this a new phone?

Answer:
Right now we are out of all of our BlackBerry Bolds. Typically we are out of these phones for only a few days. All our phones on our site are brand new. Please buy with confidence.

Date: 3/20/2009 12:19:00 AM

Question: your ad says this price is for a new 2 year contract. does that exclude renewal? i am already an att customer and have been for the last 5 years

Answer: At this time, for upgrade customers, this phone is $199.99. You may either call in your order to 1-888-843-2380 (call code 102205) or you may place it on our site. To order on our site please go to: http://www.lowcostcells.com/att_blackberry-bold-black-12558.htmll. Once there, look next to the phone picture where it says "Buy with plan upgrade (You must....carrier)". Click on that underlined phrase. This will open a new window where you can select a calling plan and / or change the phone. Once satisfied with your selection, click towards the bottom of the screen where it says "add to cart". The next few screens will be your review and check out screens.

Date: 3/13/2009 3:33:00 PM

Question: I have an old phone with at&t and my contract is over with this phone. could I purchase this phone with all the promotion rebate($149.99) and use the $39.99 phone plan with 2 years contract? I would also like to keep my old phone number. Thanks.

Answer: At this time, for upgrade customers, this phone is just $199.99. You may either call in your order to 1-888-843-2380 (call code 120901) or you may place it on our site. To order on our site please go to: http://www.lowcostcells.com/att_blackberry-bold-black-12558.html. Once there, look next to the phone picture where it says "Buy with plan upgrade (You must....carrier)". Click on that underlined phrase. This will open a new window where you can select a calling plan and / or change the phone. Once satisfied with your selection, click towards the bottom of the screen where it says "add to cart". The next few screens will be your review and check out screens. You will be able to keep your current number and will be prompted for it during the checkout process.

Date: 3/12/2009 4:23:00 PM

Question: If I get an upgrade on my phone can I add the new cost to my bill or does it have to be paid right away?

Answer: The phone cost and any phone accessories that you purchase must be paid today. Your plan and plan added features will be charged to you monthly by your carrier just as they are today.

Date: 3/4/2009 8:59:00 PM

Question: Can this be used on a up-grade or only on new contracts

Answer: This phone for upgrade customers is $199.99 after rebate! You may either call in your order to 1-888-843-2380 (call code 126864) or you may place it on our site. To order on our site please go to: http://www.lowcostcells.com/att_blackberry-bold-black-12558.html. Once there, look next to the phone picture where it says "Buy with plan upgrade (You must....carrier)". Click on that underlined phrase. This will open a new window where you can select a calling plan and / or change the phone. Once satisfied with your selection, click towards the bottom of the screen where it says "add to cart". The next few screens will be your review and check out screens.

Date: 3/3/2009 6:00:00 PM

Question: At & T recently acquired my local service in Vermont (Unicel). I would like to get a Blackberry Bold. Can I do it through this offer, or do I need to purchase it at the store?

Answer: You should be able to enter this via our site. You will probably be considered an upgrade customer. This phone for upgrade customers is $199.99 after rebate! You may either call in your order to 1-888-843-2380 (call code 137986) or you may place it on our site. To order on our site please go to: http://www.lowcostcells.com/att_blackberry-bold-black-12558.html. Once there, look next to the phone picture where it says "Buy with plan upgrade (You must....carrier)". Click on that underlined phrase. This will open a new window where you can select a calling plan and / or change the phone. Once satisfied with your selection, click towards the bottom of the screen where it says "add to cart". The next few screens will be your review and check out screens.

Date: 2/22/2009 11:22:00 PM

Question: I am eligable for a new phone under my family plan. I can go through you adn get the blackberry bold for 149 dollars and 2 day shipping included?

Answer: The Bold for upgrade customers is $199.99 after rebate. The $149.99 price is for new customers to AT&T. You may either call in your order to 1-888-843-2380 (call code 117921) or you may place it on our site. To order on our site please go to http://www.lowcostcells.com/att_blackberry-bold-black-12558.html. Once there, look next to the phone picture where it says "Buy with a plan upgrade (you must... carrier)." Click on that underlined phrase. This will open a new window where you can select a calling plan and / or change the phone. Once satisfied with your selection, click towards the bottom of the screen where it says "add to cart". The next few screens will be your review and check out screens.

Date: 2/20/2009 12:00:00 PM

Question: We have blacberry server thta is used through Verizion. Can I use the Bold through that Balckbertry server but with AT&T. Or can someone set me up to sync my emails,contacts and phone calls wirelessly? I would use the iphone but I like the key pad with the Bold.

Answer: I believe that once you have the BlackBerry server you can use any carrier with it. You will want to check with BlackBerry directly however to verify this. As we only sell the phones, we have very limited knowledge on the use of a BlackBerry Server.

Date: 2/17/2009 5:03:00 PM

Question: if i have a iphone can i take the sim card out from the iphon and put it in the blackberry and will it still work? will the data plan that i have with the iphone still work with the blackberry..thanks..

Answer: Yes, by switching the Sim Card around in your phones, they should both work just fine with the active sim card installed.

Date: 2/17/2009 12:11:00 PM

Question: IM LOOKIN AT THE BLACK BERRY PHONE AND I SEE IT HAS A SPECIAL PRICE OF 149.99 AND I WANT TO KNOW HOW I CAN GET THIS PHONE I ALREADY HAS A SEVICE WITH AT&T AND IF I HAVE TO DO THE 2YR CONTRACT I WILL I JUST WANT TO KNO HOW CAN I GET THIS PHONE AT THIS PRICE THANKS AND HAVE A BLESS DAY

Answer: The Bold for upgrade customers is $199.99 after rebate. The $149.99 price is for new customers to AT&T. You may either call in your order to 1-888-843-2380 (call code 129731) or you may place it on our site. To order on our site please go to http://www.lowcostcells.com/att_blackberry-bold-black-12558.html. Once there, look next to the phone picture where it says "Buy with a plan upgrade (you must... carrier)." Click on that underlined phrase. This will open a new window where you can select a calling plan and / or change the phone. Once satisfied with your selection, click towards the bottom of the screen where it says "add to cart". The next few screens will be your review and check out screens.

Date: 2/17/2009 11:36:00 AM

Question: I can renew my att family plan on Feb. 20. I want one Blackberry Bold and 2 Sony Ericsson w350. Can I do this today?

Answer: You would have to actually wait until February 20th to upgrade your family plan to the phones listed below. Your plan is computer locked to error out on orders until your renewal date. We hope when the 20th rolls around in a few days that you stop back to upgrade your phone line through us. You may also call your order in as well. The number to call is 1-888-843-2380 (call code 126237).

Date: 2/6/2009 1:49:00 PM

Question: Does AT&T offer the Blackberry Bold in Alaska?

Answer: Alaska is a tough state for coverage. What is your zip code? If you can provide that, we can tell you whether this phone is available in your area or not.

Date: 2/3/2009 4:34:00 PM

Question: If I upgrade through you, do I get to keep my phone number? Thank you!

Answer: Absolutely! Upon check out you will be asked for your existing phone number. Enter it there and upon activation your new phone will be converted for you to accept your current number!

Date: 2/1/2009 8:29:00 PM

Question: Ok, so AT&T said that we would only be eligible for their insurance if you all considered an authorized dealer. So, my question is, are you? Thank you!

Answer: Yes, we are an authorized agent through our fufillment warehouse. Their name is Simplexity. I encourage you, if you have doubt, to please call AT&T and confirm that they are an authorized agent for AT&T (or any other carrier that we offer).

Date: 2/1/2009 5:33:00 PM

Question: What's the differance between the curve and the bold blackberry.

Answer: The following link does a great side by side comparison of the Bold vs the Curve: http://reviews.infosyncworld.com/cell-phones/compare/?name1=RIM+BlackBerry+Bold+9000+(AT%26T)&name2=RIM+Blackberry+Curve&name3=RIM+BlackBerry+8820+(AT%26T)&name4=RIM+BlackBerry+8800. With the Bold, you just a little bit more in most categories.

Date: 1/31/2009 6:10:00 PM

Question: I have a BB Curve. The contract is up in September. The ATT store told me I could get a new Bold now for 375. How is it that I can get it from you for 199? Who creates the 2 year contract? If it's ATT how do you then sell me the phone for less than ATT? I may be missing something. Thanks.

Answer: The BlackBerry Bold is $199.99 for customers extending their call plan for another two years. If you are not able to upgrade your account until September 2009, then this price is not applicable to your situation. In your case you would have to purchase this phone out right, without a contract extension for $599.99. If you were able to upgrade your account in September 2008, then you can purchase this phone for $199.99 with a plan upgrade. The reason there can be such a difference in your calling plan is due to the fact that we are an independent agent of each carrier and can set our pricing and profitability levels accordingly. Where we may not be as competitive on purchasing phones without contracts, we strive to be one of the lowest cost retailers anywhere when customers are purchasing new plans with a new carrier or upgrading an existing plan with their current carrier.

Date: 1/28/2009 7:18:00 PM

Question: I have one more quesstion. My husband and I both have a family plan and we are eligible for an upgrade in a couple of weeks on both lines. My question is, are we eligible for the discounted price even with an upgrade on a family plan?

Answer: Hello again! Your price on upgrading your plan and purchasing the bold will be $199.99 per phone after mail-in rebate ($299.99/ea due today plus receive $100 mail-in rebate upon physical receipt of phones) for the first two phones on the family plan.

Date: 1/28/2009 7:12:00 PM

Question: If a a blackberry bold is purchased through you, can an insurance plan still be purchased through AT&T to cover any problems with the phone?

Answer: Yes, we offer an insurance plan at checkout or you can go with the carriers insurance plan after you receive your phone.

Date: 1/28/2009 12:23:00 PM

Question: I am already a AT&T Wireless subscriber or do you need to be a new customer? I am due an upgrade and another 2 yrs is fine. Is this a refurb? Thanks

Answer: Please buy with confidence that your BlackBerry Bold will be 100% brand new, just as you would receive it from your local wireless retailer. For upgrade / renewal customers the BlackBerry Bold is $199.99 after rebate. Next to the phone picture (http://www.lowcostcells.com/att_blackberry-bold-black-12558.html) select "see details" or "phone details". Once in the details screen, click next to the new phone picture where it says "buy with a plan upgrade (you must.....carrier)". That will take you to the upgrade screen to purchase this new phone and a contract extension.

Date: 1/27/2009 7:44:00 PM

Question: Can I upgrade my at&t line for $ 149 ?

Answer: The upgrade price for the AT&T BlackBerry Bold is $199.99 after mail in rebate.

Date: 1/25/2009 10:51:00 AM

Question: Do you offer any warrenties on your phones. Can I go thru the carrier for a warranty. What happens if my phone is not working properly?

Answer: We follow all manufactures warranties on our phones. Also, you can go to a corporate owned store with a service center for most minor repairs. Major repairs will be handled all the same way no matter where you purchase your phone from (you local store or on-line). If something major happens you will have to send the phone into the manufacturer to have it repaired.

Date: 1/24/2009 7:09:00 PM

Question: I'd like to purchase the bold and another phone for my wife. We receive a government discount through my employer. Is there a way to sign up for this discount at the time of purchase or would I need to update with a local at&t store once I receive the phones? Is this something they would allow? Also are these phones new or are they refurbed models? Thanks !!

Answer: Your government discount on your rate plan can be applied after you have received your phones. All you will need to do is call AT&T once your account is set up and your phones are activated. They can then apply your rate term discount at that time. Also, unless otherwise noted, all phones are 100% brand new, just as you would receive them from your local AT&T store.

Date: 1/24/2009 11:43:00 AM

Question: Greetings. I am long term AT&T customer with a 3 phone, 3000 minute family plan. Two of the phones I have recently upgraded with the two year contract. The third phone, which is the one I use, is also eligible for upgrade and I am considering the Bold or the Iphone. What is the best deal you can give me on one of these two phones? Thank you, Steven Ivy

Answer: Because you are upgrading the third phone of the family plan and not the two primary phones, the Bold is going to be $349.99 for upgrade customers. At this time, we do not sell the iPhone so I will not be able to quote you on that phone. Also, as this is just one phone being upgraded on the family plan, please call 1-888-843-2380 (call code 115849) to place your order.

Date: 1/23/2009 3:09:00 PM

Question: My contract has expired. Do I loose my roll over minutes My wife is on my plan she wants to keep her phone Do you have to purchase a program for the GPS

Answer: Though your contract has expired it still works just as it did before. The only reason you are contracted in is due to the fact that they want to ensure that they get the price of the phone back out of the plan. The reason a phone is free is because the cost is netted down with the guarantee that you will be with them long enough to recoup the phone down the road.

If your wife wants to keep her phone but you want to upgrade, what you will do is renew the contract under your phone line only. She then would still technically be out of contract. That way, if some day she wanted a new phone she could renew her phone line and get a heavily discounted phone. If you are just going to renew the one line, you will want to call your order in to 1-888-843-2380 (call code 115587).

The GPS program is extra. It costs an additional $9.99 per month.

Date: 1/21/2009 10:48:00 PM

Question: Does this gps give you voice turn by turn directions. Does it update constantly with construction, etc. Is it a complicated system to set up

Answer: In the following information I believe you will find the answers to your questions and more:

Add AT&T Navigator to your service plan today!
Always find your way with AT&T Navigator on your AT&T mobile device. Get voice turn-by-turn driving directions with automatic reroute and full-color moving maps. Avoid traffic jams with real-time alerts on devices compatible with TeleNav Traffic. Also find restaurants, cafés, hotels, the lowest priced gas and more from over 10 million Points Of Interest (POIs) nationwide.
AT&T Navigator - all the power of an in-car GPS system on your AT&T mobile device!
Frequently Asked Questions
Q: Does the device I have selected support AT&T Navigator?
A: Yes. At this time, AT&T Navigator is supported on the following AT&T devices:
Motorola Z9
Samsung BlackJack II
Motorola Q
AT&T Tilt
BlackBerry 8110
BlackBerry 8310
BlackBerry 8800
BlackBerry 8820

Q: Where does AT&T Navigator work?
A: The AT&T Navigator service covers the entire United States. Since AT&T Navigator takes advantage the GPS satellite network, you'll be able to find your way wherever you are..
Q: How much does AT&T Navigator cost?
A: AT&T Navigator costs $9.99 per month and gives you unlimited routes throughout the month.
Q: Can I try the AT&T Navigator service for free?
A: Yes, AT&T Navigator is offered with a 30-day free trial. Cancel the service anytime within the first 30 days and you will not be charged.
Q: How do I pay for the service?
A: Easy - the monthly charge will simply be added to your monthly cell phone bill.

Date: 1/21/2009 6:16:00 PM

Question: Can your blackberry work in Nigeria?

Answer: To purchase a phone from our site you must also purchase a calling plan within the United States. I am not sure about what other calling plan you would need to make this phone work in Africa. We really only know about the U.S. I encourage you to contact AT&T directly and ask them this question. They will be able to guide you down the best path.

Date: 1/21/2009 2:46:00 PM

Question: Hi, I am currently an at&t customer with a family plan consisting of 2 lines. I saw the promotion of 149.99 for the blackberry bold. In the same time, I want to add a new line to my family plan, so it will be 3 in the future. Will this price of 149.99 be valid if I add another line?

Answer: You will not have to pay full price for this phone. However, because we don't have a great way of adding a line via our site, you will simply need to call our customers service agents at 1-888-843-2380 (call code 111833). The will be able to give you your "add a line" price for the BlackBerry Bold as well as place your order for this additional line if you so chose to do so.

Date: 1/21/2009 8:55:00 AM

Question: Can I get the same offer at an AT&T store? Is there a way to pay extra for the phone and not sign a 2-year deal? What is the top selling & most highly rated PDA by AT&T?

Answer: I am not sure what price your local AT&T store is at. We are online only and therefore set our own prices on phones with plans. Typically, we are much cheaper than what the stores sell them for with the same package.

At this time, we only sell cell phones with 2 year cell phone plans or plan renewals.

I would tell you that the BlackBerry Curve is the highest selling AT&T PDA. Part of that is because it has been around so long that everyone knows it and recognizes it. The bold has only been out a few months but is increasingly growing in popularity as it becomes more and more recognized. The Bold is what I would buy if I were switching to AT&T right now.

Date: 1/19/2009 7:41:00 PM

Question: i am already under at&t contract. how much do you charge for a new blackberry bold.

Answer: This phone without a new plan or plan renewal is $599.99. When you find the Bold on our site, click the "order now" link next to the phone. This opens a new window. Inside that new window you will see right next to the phone picture "price without new account". There you will want to click "more info +". This opens a pull down section where you can click the green "buy phone only" link.

Date: 1/11/2009 10:53:00 AM

Question: Can I use this phone to connect to the internet for free in WiFi hot spots even if I do not buy a data plan, but am buying a voice and messaging plan from AT&T??

Answer: For Wi-Fi ready BlackBerry devices for AT&T, you will want to find the BlackBerry Bold. This is the hot, new BlackBerry cell phone with full QWERTY keyboard and Wi-Fi access!

Date: 1/5/2009 2:49:00 PM

Question: Hi. Trying to decide between the BB Curve 8300 and The BB Bold 9000. I can see and try the Curve at the Verizon store nearby. Where can I see the Bold? I really would like to look at it, try it, see if it is something I am comfortable with using before purchasing it. Can I run the plan thru Verizon (current cell carrier) or do I have to use AT&T? What is the return policy? I look forward to hearing from you. Best-

Answer: You may see the BlackBerry Bold at any AT&T store. Yes, you do have to have AT&T service to use the BlackBerry Bold. They are both great phones! I don't think you would be dissatisfied with either but do believe you are making the right moves by comparing them first. Also, you will want to compare the Verizon service versus the AT&T service and decide which fits your needs the best. As far as our return policy, I believe you will find it very customer friendly. You may read it at the following link: http://www.lowcostcells.com/return-policy.html.

Date: 1/5/2009 1:27:00 AM

Question: I have been an existing customer for many years now and my family contract is now expired. I am willing to provide an 2 year extension if I can receive the Blackberry Bold an the AT&T asking price of $249.99 along with an $100.00 rebate for a total cost of $149.99. If you can provide me with the Bold as stated above please call me at or better yet, send me the Bold (Black Color). Again, I will extend my contract for 2 years based on the same plan that I currently have. Thank you,

Answer: We are unable to see your account as we are simply a sales arm for our many cell phone carriers. How our system works is that you submit your order to us and we forward it onto the specific carriers (in this case AT&T). The carrier then reviews your information and passes back their response to us (approved, denied, please provide customer ________, etc.). Once approved, we then ship your phone to you and inform AT&T of the renewal. If more information is needed from AT&T, we will contact you right away via the e-mail address you submit on your order.

AT&T offers contract extension customers, via lowcostcells.com, the BlackBerry Bold at $199.99 per phone after rebate. This is pretty common of carriers for new, hot phones on the market. They are often a little higher for renewing customer rather than to new customers.

Please go to the following link: http://www.lowcostcells.com/att_blackberry-bold-black-12558.html. Next to the picture of the BlackBerry Bold, you will see an underlined phrase that says "Buy with a plan upgrade (you must.... carrier)". Click there. This will take you to a new window where you will see the phone, a suggested plan, and a green arrow to be click to add the phone and plan to your cart. Please note that you can change that plan to the call plan that fits your needs the best. To do so "click in the plan box where it says "More AT&T Plans". When everything is to your liking, please add the phone to your cart and proceed through the check out. If you ever need any assistance or just want to order by phone please call 1-888-843-2380 (call code 109653 when prompted).

Date: 1/3/2009 7:15:00 PM

Question: I am interested in ordering a Blackberry Bold. Your current price is $249.99 and AT&T offers a $100 mail-in rebate. Do I qualify for the upgrade (with a 2-yr. contract extension) at your price with the AT&T mail-in rebate or is your price with free 2-day shipping only for new customers.

Answer: This BlackBerry Bold for contract extension customers is $299.99 with a $100 mail-in rebate. So the phone will net out to be just $199.99 after rebate. Shipping will be $9.99 as well. To renew your plan with this phone please go to the following link: http://www.lowcostcells.com/att_blackberry-bold-black-12558.html. When there, click next to the phone picture where it says "buy with plan upgrade (you must....carrier)". That will take you to you screen with your price and plan. This is also the screen where you can add this phone to your cart and proceed with the check out process.

Date: 1/2/2009 3:22:00 AM

Question: My contract allows me to be elgible to update in June 2009. I currently have a Blackberry Curve, but at this time it needs to be replaced because it is worn out.Can you Please give me a good price for a new BlackBerry Bold 9000. Thank you

Answer: This phone without a new plan or plan renewal is $599.99. When you find the Bold on our site, click the "order now" link next to the phone. This opens a new window. Inside that new window you will see right next to the phone picture "price without new account". There you will want to click "more info +". This opens a pull down section where you can click the green "buy phone only" link.

Date: 12/26/2008 6:35:00 PM

Question: Hello, currently i have storm from VZ. i want to switch to ATT bold device. a Month ago i own blackberry 8700 device once 2 yrs contract with att is done i moved to VZ. Iam not happy with storm to want to go abck to attt with bold. will i be allegible for the new csutomer discount for bold? ifi can get itfor $149 i am planning to take it.

Answer: We won't be able to answer this question for you as you are marginal on your time frame to again be a "new" customer. If you are set on changing phones / carriers, you could sign up for the Bold & AT&T on our site. Then wait to see if you are accepted or not. If you are accepted, go ahead and cancel your Verizon service, but don't cancel that service until you know that you are indeed getting the Bold.

Date: 12/26/2008 6:48:00 AM

Question: I currently have a plan through my business, XXXXXXX. I want to add a Blackberry Bold (3rd phone) and increase my minutes from 1400 to 2100. Please advise of cost and how to do so. Thanks.

Answer: As we can't add lines via the website, we will have to ask that you call into our toll free number for an action such as this. They will be able to quote you all your costs at that time. You are under no obligation to purchase or change anything simply by calling in for this quote. The number to call is 1-888-843-2380. Press "1" at the first prompt and enter call code "119062" at the call code prompt.

Date: 12/23/2008 2:39:00 PM

Question: Can I transfer my sim card from my palm treo to a blackberry bold.I do have att. would I have to get another data package?

Answer: Yes, you can transfer your sim card between the phones. The calling plan and data plan will follow the sim card. The BlackBerry Bold will require a data plan for a minimum of 6 months but if you already have one for the sim card you will be transferring, no additional plan will be needed.

Date: 12/22/2008 9:25:00 PM

Question: I would like to know if I have an existing family plan with AT&T,can I upgrade at the discount price

Answer: If you are eligible for an upgrade from AT&T Wireless than you can upgrade to any phone on our site with the AT&T logo next to it. For a complete list follow this link: http://www.lowcostcells.com/att-phones.html. When you are at that page, find the phone(s) you like. To find your upgrade price, click next to the phone where it says "phone details". In the new screen that refreshed go next to the phone where it says "buy as a family plan upgrade (you must....)". If you click there a new window pops up. This will have the phones with your extension price.

Date: 12/22/2008 12:30:00 AM

Question: I have an existing att account. I am due for an upgrade in feb. how can I go about purchasing a bold now?

Answer: With an extension this phone is $199.99. If you purchase it today, this phone is going to be $599.99. Are you sure your don't want to just wait a month? Typically phones only decrease in cost as time progresses too. There is a chance that this phone will be less in February. And though I can't guarantee it, I wouldn't guess it to go up any by then either.

Date: 12/20/2008 11:05:00 PM

Question: I WOULD like to buy some blackberry phones at wholesale price how much is the lowest amount at wholesale price and the cost. phones like pearl,storm, bold etc.thank you and looking forward to hear from you.

Answer: The cost of these phones each depends on the carrier that they are programmed to. We don't really have a good wholesale program so the phone retail price on our site is the best we can do. When you find the BlackBerry your would like on our site, click the "order now" link next to the phone. This opens a new window. Inside that new window you will see right next to the phone picture "price without new account". There you will want to click "more info +". This opens a pull down section where you can click the green "buy phone only" link.

Date: 11/26/2008 5:34:00 PM

Question: I have existing ATT cellular service, canI buy the BlackBerry that you advertise and add it to my plan or is this offfer for new service only? Thanks

Answer: Yes, you can add a line and this phone through Low Cost Cells. It can't be done via our website, but you can call into our customer service representatives at 1-888-843-2380 to add the line. When prompted for a call code after pressing "1" for sales, enter code number 148135. They will be able to set you up.

Date: 11/24/2008 4:50:00 PM

Question: I would like to buy a blackberry bold for my friend...her provider is at&t and she's not eligiable for an upgrade....so I don't want an upgrade just the phone...can I still get the phone for $250?

Answer:
You absolutely can order this phone without a contract. The cost is $579.99. When you find the BlackBerry Bold on our site, click the "order now" link next to the phone. This opens a new window. Inside that new window you will see right next to the phone picture "price without new account". There you will want to click "more info +". This opens a pull down section where you can click the green "buy phone only" link.

Date: 11/20/2008 10:32:00 AM

Question: im looking at ur offer it says free 2 day shipping but when i check out it gives me options on delivery and 2 day shipping is 9.99. ??? is it free or do i have to pay 9.99?

Answer: The shipping is free. The $9.99 will be overridden when processed. If for some reason you would be charged, please let us know and we will take care of it.

Date: 11/19/2008 2:15:00 PM

Question: can you receive animated texts and emails on theis particular phone. I do know that on the old blackberrys, you can receive pic text and emails but you cannot receive anything that is actually moving in the video.

Answer: Yes, the BlackBerry Bold is equipped for use with MMS (Multimedia Messaging Service). This includes images, audio, video, and rich text.

Date: 11/18/2008 10:21:00 PM

Question: I am currently a AT & T customer, I like to buy the Black berry Bold, how much it cost me?

Answer: Do you know if your cell phone contract has expired and you are eligible to renew / upgrade your existing plan? Only eligible plans can be upgraded with a new cell phone. The only one that can tell you if you are eligible for an upgrade is your cell phone plan carrier. We are not privy to that information as there is personal information involved. We can simply only enter sign-up and upgrade information for customers. You should be able to find your carrier's customer service number on your latest monthly bill. If you are available for an upgrade, you should have no problem doing this through lowcostcells.com. Search our site for the phone that suits you best. When you find that phone, make sure you are in the "phone details" screen where it shows that phone only with all of its technical specs. Once there, simply click next to the phone picture where it says "Buy with a phone upgrade". This will take you to a new window where you will see your upgrade phone price. The following screens will help you to complete your selection. If you are not eligible for an upgrade, the phone will be $599.99.

Date: 11/18/2008 10:13:00 PM

Question: I have AT&T now and it is not time to resign contract on my number yet. How much would this phone cost me? My wife is ready for a new contract as is my son, all part of my family plan. Would it be cheaper to go through them or just buy it.

Answer: To answer your first question, to buy the Blackberry Bold without a cellular contract / renewal would be $599.99. Now as far as renewing the other two lines on your account, I think this would be easiest if done through our customer service representatives via our toll free number. The number is 1-888-843-2380. When prompted, please enter call code 126109. Before you call in though, please have an idea as to which phones you are looking at for your son and wife. Renewal prices are always a great deal, sometimes as good as being a new customer. The customer service agents will be able to get your account renewals squared away.

Date: 11/18/2008 4:52:00 PM

Question: looking at buying a new bb bold.....can I trade my rollover plan up or down based on usage if i need to?

Answer: Do you know if your cell phone contract has expired and you are eligible to renew / upgrade your existing plan? Only eligible plans can be upgraded with a new cell phone. The only one that can tell you if you are eligible for an upgrade is your cell phone plan carrier. We are not privy to that information as there is personal information involved. We can simply only enter sign-up and upgrade information for customers. You should be able to find your carrier's customer service number on your latest monthly bill. If you are available for an upgrade, you should have no problem doing this through lowcostcells.com. Search our site for the phone that suits you best. When you find that phone, make sure you are in the "phone details" screen where it shows that phone only with all of its technical specs. Once there, simply click next to the phone picture where it says "Buy with a phone upgrade". This will take you to a new window where you will see your upgrade phone price. The following screens will help you to complete your selection. While renewing you can also adjust your plan to the one that fits your usage the best. While in contract, however, you can only adjust laterally or up, and may not adjust the plan downward.

Date: 11/17/2008 1:35:00 AM

Question: Is there a way i can buy the phone without a plan?

Answer: You absolutely can order this phone without a contract. The cost is $599.99. When you find the BlackBerry Bold on our site, click the "order now" link next to the phone. This opens a new window. Inside that new window you will see right next to the phone picture "price without new account". There you will want to click "more info +". This opens a pull down section where you can click the green "buy phone only" link.

Date: 11/15/2008 1:51:00 PM

Question: is this black berry like a computer can i down load music to A mp3 player or down load picture pictures from phone

Answer: The BlackBerry Bold is a smartphone (PDA phone). It functions much like a mini computer. I would tell you that it could not replace a computer though in its ability. It does connect to the internet and e-mail servers. As far as MP3's, yes, it does have a built in media player. Combined with the internet, you will be able to download songs and play them on your phone.

Date: 11/15/2008 12:02:00 AM

Question: My plan is presently with centeninel what do I do?

Answer: The first thing I would do would be to call Centeninel and see how long your contract period is for or if you are out of contract already. If you are not out of contract, I would finish it out first with them to avoid penalty. If you are out of contract, all you need to do is find a phone and carrier of choice that work with your zip code (geographic area) and order them via our site. Finally, do not end your service with Centeninel until you have physically received your phone from us.

Date: 11/14/2008 12:24:00 AM

Question: i love this phone however is there a way i can get this unlocked? and how much will this cot me?

Answer: At this time we only sell phones that are preprogrammed to our various carriers. At the bottom of our site are some various advertisers who some of which sell unlocked cell phones. Feel free to check them out!

Date: 11/12/2008 4:32:00 PM

Question: is it free to get a phone if your only 13 years old

Answer: You must be at least 18 years of age to purchase a telephone from our site. Your parents should be able to sign up for an account in their name for you.

Date: 11/9/2008 6:56:00 PM

Question: I would like to get a special price on two blackberry bolds for my two sons for their birthday this month. One of them has a refurbished blackberry but it is going on the blink. Would like a good price. I have been a good customer.

Answer: I believe you will find our prices to be of the best in the country. You should shop around and see for yourself. We pride ourselves on being the low cost leader for cell phones. The new BlackBerry Bold is fresh to the market as of last week. I believe your sons will love these phones.

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