Questions Asked Regarding This Offer
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Date:
12/19/2009 12:50:00 PM
Question:
the phone is free. but how much to activate it?
Answer:
For a complete answer to your question please give a call at 1-888-843-2380. Thank you for shopping lowcostcells.com!
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Date:
5/20/2009 10:49:00 PM
Question:
I already have a family plan account with AT&T. Can I still get this phone?
Answer:
You can get this phone by upgrading an eligible line to your existing plan or by adding an additional line.
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Date:
4/16/2009 8:13:00 PM
Question:
how much to buy phone i just bought iphone that has moisture in it
Answer:
This phone without a new plan or plan renewal is $309.99. When you find the phone on our site click the "order now" link next to the phone. This opens a new window. Inside that new window you will see right next to the phone picture "price without new account". There you will want to click "more info +". This opens a pull down section where you can click the green "buy phone only" link.
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Date:
4/8/2009 1:10:00 PM
Question:
I'm having trouble obtaining this particular model phone. can you help me? I'm a long time AT&T customer just looking to upgrade........thank you
Answer:
At this time it appears as if we are out of the black Samsung Rugby. Typically stock-outs only last for a few days. We do have the yellow Rugby on hand right now if that is of interest to you. At this time, for upgrade customers, this phone is $79.99. You may either call in your order to 1-888-843-2380 (call code 157790) or you may place it on our site. To order on our site please go to: http://www.lowcostcells.com/att_samsung-rugby-a837-yellow-12528.html. Once there, look next to the phone picture where it says "Buy with plan upgrade (You must....carrier)". Click on that underlined phrase. This will open a new window where you can select a calling plan and / or change the phone. Once satisfied with your selection, click towards the bottom of the screen where it says "add to cart". The next few screens will be your review and check out screens.
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Date:
3/20/2009 11:32:00 PM
Question:
I currently have service with AT&T with a family plan and want to upgrade mine and my wife's phones. My wife has a messaging plan that is no longer offered, (1000 messages for $9.99). Would she be able to keep this option on her line if we upgrade through your website?
Answer:
To receive the deals we list, you must purchase our current plan offers so you won't be able to keep that plan. By offering the newest, lowest cost phones on the web, we have to offer only the current programs.
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Date:
3/6/2009 5:00:00 PM
Question:
do I qualify for the new rugby $49.00 phone
Answer:
Only AT&T will be able to tell you when your renewal date is. We are only an AT&T processing center and are not privy to that information. The easiest way to contact AT&T is to use the customer service number found on your last phone bill. When you call that number please make sure that you get both your actual contract end date as well as your renewal / upgrade date.
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Date:
3/4/2009 3:40:00 PM
Question:
can you just upgrade on the plan you already have?
Answer:
You will have to purchase a plan that we offer for our upgrade promotion. However, there is a really good chance that your plan is offered as one of our renewal/upgrade plans
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Date:
2/24/2009 12:31:00 PM
Question:
do you have this offer in black?
Answer:
Yes we do! Please see the following link for the Black Samsung Rugby:
http://www.lowcostcells.com/att_samsung-rugby-a837-black-12529.html
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Date:
2/23/2009 11:19:00 AM
Question:
can I get it in burgundy
Answer:
At this time the Samsung Rugby is only available in Yellow and Black.
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Date:
2/19/2009 2:20:00 PM
Question:
what other colors are available
Answer:
The Rugby is available in two colors, black and yellow.
http://www.lowcostcells.com/att_samsung-rugby-a837-black-12529.html
http://www.lowcostcells.com/att_samsung-rugby-a837-yellow-12528.html
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Date:
2/2/2009 9:52:00 AM
Question:
do you also have the black rugby avaliable at the 49.99 price
Answer:
All cell phones we sell come with a manufacturers warranty. The cell phone manufacturer is who you will need to contact about warranty issues. Also, the Samsung Rugby is available for $49.99 to new AT&T customers purchasing a new AT&T calling plan at lowcostcells.com.
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Date:
1/31/2009 4:38:00 PM
Question:
could i upgrade my phone and still keep the same plan i have now.
Answer:
All upgrade phones must be purchased with one of the plans listed for the phone at the time of upgrade. There is a good chance that, if you plan isn't too old, it may still be offered.
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Date:
1/23/2009 7:09:00 PM
Question:
Is the Samsung Rugby A837 cellphone intrinsically safe ?
Answer:
We are not comfortable confirming this phones safety, especially in explosive environments. Please ask this question directly to Samsung. Their customer service link should be: http://www.samsung.com/us/info/contactus.html#. You will want to select "AT&T" under the "mobile phones header". The phone you will want to inquire about is the Samsung Rugby A837. We hope you understand our hesitancey in answering this question.
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Date:
1/21/2009 4:32:00 PM
Question:
WHAT COLORS ARE AVAILABLE FOR THE RUGBY A837? WHAT IS THE COST WITH OUT A PHONE PLAN?
Answer:
The Samsung Rugby A837 comes in either Black or Yellow. This phone without a new plan or plan renewal is $289.99. When you find the Rugby on our site, click the "order now" link next to the phone. This opens a new window. Inside that new window you will see right next to the phone picture "price without new account". There you will want to click "more info +". This opens a pull down section where you can click the green "buy phone only" link.
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Date:
1/16/2009 9:57:00 PM
Question:
I'm not due for an upgrade 9/09 on my at&t account can I still buy the rugby a837 for $99.00 and if so would my two year extension end on 1/11? . please advice
Answer:
This phone without a new plan or plan renewal is $289.99. When you find the Rugby on our site, click the "order now" link next to the phone. This opens a new window. Inside that new window you will see right next to the phone picture "price without new account". There you will want to click "more info +". This opens a pull down section where you can click the green "buy phone only" link.
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Date:
1/10/2009 4:06:00 PM
Question:
Can you view the time without flipping the phone open.
Answer:
Yes, you are able to see the time on the face of the phone when it is in its closed position.
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Date:
1/10/2009 4:03:00 PM
Question:
Are these phones new? Can you just put your sims card in the phone and then it is ready or do you have to do somethng else.
Answer:
All of our phones, unless noted, are 100% new just as you would receive them from your local wireless retailer. The only time they are out of the box between the time they are manufactured and you receive them is when we activated them based on your order. Please buy with confidence! Also, yes, you may just swap out your sim card and your phone will be ready.
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Date:
1/5/2009 6:40:00 PM
Question:
i am trying to upgrade my at&t plan. I want a blackberry bold a Samsung A867 or A837 and a blackberry curve. I can see these phones on seperate pages but not in the family plan. Why not?
Answer:
We apologize for any technical glitch. You should have no problem ordering these phones. Would you want to order via telephone? The number is 1-888-843-2380 (call code 139424). Our customer service agents will be able to get you set up.
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Date:
12/23/2008 10:04:00 AM
Question:
I see the offer of $49.99 with free SH for the Rugby phones. I want to know if I can get this offer for existing plans. I have the family plan set up and want 2 phones. Can I get this price? My number 318 470-8854 and 318 518-8875
Answer:
If you want to add two more phones to your existing family plan and you do not have over 3 phones on it already, then yes (zip code pending), you should be able to get these phones at that price. Sometimes different zip codes may not have an offer but it is more the exception than the norm. Now, if you want to replace your phones on this plan via a renewal / upgrade, your price will change. It looks like you would pay $99.99 each.
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