Question & Answer -
Samsung BlackJack II i617 (Multimedia Phone)
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Questions Asked Regarding This Offer
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Date:
10/1/2008 8:44:00 AM
Question:
I already have AT&T family plan and two phones are ready for upgrade. Do I qualify for the "get two phones with a family plan" option. Also, are these phones refurbished?
Thanks!
Answer:
If your contract has expired on the two phones under your family plan, then you should have no problem upgrading your family plan. You can fill-out a request to renew your plan on-line via our website or by calling 1-888-843-2380. The web instructions are as follows:
Select the phone of your choice under your current carrier's (ie Verizon, AT&T, etc.) link and click "order now." Once you click the "order now" button next to the phone, a new screen should open showing the phone with a suggested plan. To the left of the phone there is a button that says "Renew / upgrade all your family plan phones". Click on that and you will now be able to upgrade your plan and phones as desired! Please note that some of the prices you originally see on the phones when first selected before clicking "Renew / Upgrade all your family plan phones" may change on the next screen because they are only for new customers to your current carrier. Some phones may change for the better on the renewal because of the renewal offer. Also, you can change the carriers plan to that of your choice by clicking the "change plans" link in the default carrier plan box.
To answer your last question, no, these phones are not refurbished. They are 100% NEW!
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Date:
9/19/2008 6:00:00 AM
Question:
how much will i have to pay right know i will not use a credit card over the www.
Answer:
This phone & plan can easily be purchased via our customer service phone line if you are more comfortable with that ! Please call one of our live customer service agents at 1-888-843-2380.
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