Questions Asked Regarding This Offer
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Date:
6/26/2009 8:27:00 PM
Question:
how much and how long are the family plans?
Answer:
All family plans are for a period of 24 months. They range in price from $59.99 to $199.99.
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Date:
6/19/2009 11:55:00 AM
Question:
can these free cell phones be pickup at one of your offices? and If I decide I don't want the phones or lose the phones is there any warranties on the phones?
Answer:
We are a 100% online only store and have no physical retail presense. Also, insurance is available for purchase during check out or after the sale by each carrier.
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Date:
6/17/2009 4:26:00 PM
Question:
What color in this phone do you have.
Answer:
We have this phone in either red or titanium.
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Date:
6/14/2009 1:55:00 PM
Question:
i have a plan already i just want tochange my cell to a different cell
Answer:
Are you eligible for an upgrade on your plan? You would be considered an upgrade customer. Please find the phone that you like and click on its "phone details" link. Once there, look next to the phone picture where it says "Buy with plan upgrade (You must....carrier)". Click on that underlined phrase. This will open a new window where you can select a calling plan and / or change the phone. Once satisfied with your selection, click towards the bottom of the screen where it says "add to cart". The next few screens will be your review and check out screens.
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Date:
6/4/2009 2:29:00 PM
Question:
if i choose the blackberry phone is there any other charges i would have to pay because most of the time its free but theres a hidden charge.
Answer:
This phone is free and you will owe nothing to us. There is a calling and data plan that you will have to pay for monthly to the carrier. The calling plans vary in price depending on the minutes your choose. The contract period is 24 months.
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Date:
5/19/2009 5:08:00 PM
Question:
I am getting a new phone for my upgrade,but my husband does'nt want one and we have the family plan. I am going to get two yr. contract but does that change the current plan with my husband?
Answer:
Yes, your husband will take on your new existing family plan.
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Date:
5/16/2009 8:44:00 PM
Question:
i would like to no my monthly payments and can i pay cod i do not have a credit card
Answer:
You must have a valid credit or debit card to purchase from our site. The plan will be billed monthly by T-Mobile and will vary based on the plan and options that you choose.
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Date:
5/12/2009 2:58:00 PM
Question:
IS THIS PHONE FREE FOR AN UPGRADE
Answer:
At this time, for upgrade customers, this phone is $49.99. You may either call in your order to 1-888-843-2380 (call code 153300) or you may place it on our site. To order on our site please go to: http://www.lowcostcells.com/att_blackberry-curve-8310-red-11898.html. Once there, look next to the phone picture where it says "Buy with plan upgrade (You must....carrier)". Click on that underlined phrase. This will open a new window where you can select a calling plan and / or change the phone. Once satisfied with your selection, click towards the bottom of the screen where it says "add to cart". The next few screens will be your review and check out screens.
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Date:
5/7/2009 12:33:00 AM
Question:
if i sign up for two more years of contract service, why am i not able to recieve this phone for free?
Answer:
AT&T does not have as good of a reimbursement rate for upgrade phones as they do for new phone contracts. Therefore, we can't sell to upgrade customers at as low of a price.
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Date:
5/6/2009 7:14:00 PM
Question:
looking for a free phone w a camera, keyboard, and blue tooth compatable
Answer:
You will love the new Samsung Impression! Check it out: http://www.lowcostcells.com/att_samsung-impression-a877-blue-12916.html.
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Date:
4/28/2009 4:21:00 PM
Question:
why do i have to renew my plan to get the phone?
Answer:
At this time, for upgrade customers, this phone is $59.99. You may either call in your order to 1-888-843-2380 (call code 148627) or you may place it on our site. To order on our site please go to: http://www.lowcostcells.com/att_blackberry-curve-8310-red-11898.html. Once there, look next to the phone picture where it says "Buy with plan upgrade (You must....carrier)". Click on that underlined phrase. This will open a new window where you can select a calling plan and / or change the phone. Once satisfied with your selection, click towards the bottom of the screen where it says "add to cart". The next few screens will be your review and check out screens.
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Date:
4/4/2009 9:10:00 AM
Question:
Whats the monthly plan on this phone?
Answer:
Call plans range from $39.99 up to $99.99 per month. Plus the BlackBerry will require an e-mail/internet plan of $30 per month or higher.
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Date:
4/1/2009 1:55:00 PM
Question:
I JUST RECENTLY UPGRADED MY PHONE AND I ORDEDED A SONY ERRICSON BLUE PHONE , BUT IT'S TO SMALL CAN I JUST RETURN IT, AND ORDER ANOTHER PHONE?
Answer:
You may be eligible still to do this. If you ordered the phone from us, along with the order you receive return instructions for the phone. Please use that guide to return your phone.
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Date:
3/21/2009 4:27:00 PM
Question:
Can I buy this phone at the price listed to replace a phone that was lost? I am an ATT customer
Answer:
This phone without a new plan or plan renewal is $369.99. When you find the phone on our site click the "order now" link next to the phone. This opens a new window. Inside that new window you will see right next to the phone picture "price without new account". There you will want to click "more info +". This opens a pull down section where you can click the green "buy phone only" link.
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Date:
3/16/2009 8:37:00 PM
Question:
how many pics can it take without a memory card
Answer:
You will only be able to keep a few pictures on this phone without a memory card. If you are going to use this phone for serious picture taking, you will want to buy the expandable memory.
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Date:
3/7/2009 8:26:00 PM
Question:
There is an item that I like to watch the live chart for on the internet. The company has set up a way so it comes up as the background, would I need the add on plan just to see that ?
Answer:
This would require the internet / e-mail plan for just $30/month. With that you receive unlimited access to both e-mail and internet!
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Date:
3/6/2009 11:41:00 PM
Question:
Does this phone work in Europe and Mexico? Does it have the same functions as the Blackberry Storm/ Bold?
Answer:
With the right plan, the BlackBerry Curve 8310 will work in other countries. We don't offer any international calling plans on our site, however. As much as I would love to help you out, you may want to review all your options for international calling with AT&T directly. If you find a system / plan that will work for you from our site after talking with AT&T, we would love to have you purchase from us! We only specialize in domestic calling. As far as the features of the three BlackBerry phones they are all very similar. The following address puts the three phones against each other (plus the smaller BB Pearl). I don't think I could do a better job than they do of describing this. The address is as follows:http://technology.feedfury.com/content/22782650-blackberry_pearl_vs_storm_vs_bold_vs_curve.html.
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Date:
2/24/2009 9:58:00 AM
Question:
is this phone free and what do I need to do to get it with zero money out of my pocket.
Answer:
This phone is $0.01 today plus you will receive a $75.00 mail-in rebate when you receive the phone. This offer is good for new customers to AT&T purchasing a new AT&T phone.
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Date:
2/23/2009 2:42:00 PM
Question:
I already have a pantech slate but i want a palm centro. Can I get a palm centro and just have at&t transfer my number over and disregard the other account and sim card I am going to get?
Answer:
No, you will have to enter into a 24 month contract if purchasing the Centro with a call plan and will not be able to cancel your contract within the first 24 months. The Centro without a new plan or plan renewal is $319.99. When you find the phone on our site click the "order now" link next to the phone. This opens a new window. Inside that new window you will see right next to the phone picture "price without new account". There you will want to click "more info +". This opens a pull down section where you can click the green "buy phone only" link.
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Date:
2/18/2009 7:46:00 PM
Question:
do you have to have a plan in order to buy this phone at this price
Answer:
Yes, you either need to purchase a new call plan or upgrade your existing plan to get this phone at that price.
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Date:
2/16/2009 2:03:00 PM
Question:
My RAZR V3xx Platinum phone is hard to turn back on after recharging the battery. I just bought a new battery last month and I an experiencing the same problem. I charged it this morning because if only had 2 cells and now I can't turn it back on and yes I turned the phone off before charging.
Answer:
This sounds like a technical issue to take directly to Motorola. They should be able to provide you with advice on how to possibly get your phone working properly.
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Date:
2/14/2009 10:32:00 AM
Question:
My husband just bought a Blackberry. If I buy a phone, can I get added to his plan?
Answer:
Yes, absolutely. Simply call our customer service agents at 1-888-843-2380 (call code 105615). Our customer service agents can help get you set up from there.
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Date:
2/4/2009 3:03:00 PM
Question:
What is the minimum monthly cost with
2 yr contract
Answer:
The minimum for the BlackBerry Curve service plan is $70.00 per month. This includes a 450 minute nationwide calling plan and a unlimited e-mail and internet plan. Both plans are required with the purchase of this phone.
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Date:
2/2/2009 12:16:00 PM
Question:
I already have an att acct. will it be compatable?will I have to sign for 2 years? Can I up my minutes? My daughter has att also. would it be cheaper to sign on with them (2)?
Answer:
Yes, all of our AT&T accounts are owned, billed, and maintained by AT&T just as you would receive if purchasing from your local authorized agent or an AT&T Wireless Store. Yes, you will have to sign a 2 year renwal / upgrade plan. You are aloud to upgrade to a larger calling plan and will benifit from doing so if your old plan is no longer offered. Finally, you could be added as a line on your daughters account. It would probably cost an extra $9.99 a month plus the upgrade plan that they would purchase to allow for you to also use their minutes.
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Date:
1/27/2009 4:04:00 PM
Question:
if I don't currently have email on my phone, how do I get that service added and find out how much it costs?
Thanks!
Answer:
You will want to contact your current carrier directly with your request. Only they will be able to help you out.
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Date:
1/15/2009 9:04:00 PM
Question:
what is the price of this phone, i Qualify for an upgrade
Answer:
This phone for upgrade customers is free ($0) after mail-in rebate! You may either call in your order to 1-888-843-2380 (call code 106537) or you may place it on our site. To order on our site please go to:http://www.lowcostcells.com/att_blackberry-curve-8310-red-11898.html. Once there, look next to the phone picture where it says "Buy with plan upgrade (You must....carrier)". Click on that underlined phrase. This will open a new window where you can select a calling plan and / or change the phone. Once satisfied with your selection, click towards the bottom of the screen where it says "add to cart". The next few screens will be your review and check out screens.
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Date:
1/11/2009 1:38:00 PM
Question:
I want to upgrade and am eleigible. Currently there are two phones on my plan. Does this upgrade include 2 Blackberry Curves for .01 cent each?
Answer:
The offer for upgrade customers for two BlackBerry Curve 8310's is $74.99 each today. When you receive your phones, you will receive two $75 mail-in-rebates. So after rebate, you will actually make $.01 on each phone.
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Date:
1/9/2009 8:09:00 PM
Question:
I have 3 daughters in college and we had the family plan with Cingular and then it was bought out by AT&T, what kind of deal do you have for 4 phones if I get another family plan? I still have AT&T as our cellphone service, but we need new phones and I would like to get blackberry phones.
Answer:
It looks like to upgrade your phones to four BlackBerry Curves the price of the four phones will be: 1) $74.99 2) $74.99 3) $159.99 4)159.99 respectively. Plus when you receive your phones you will get four $75 ($300 total) mail-in rebates on these phones. In the end you will have spent about $170 for all four phones. The third and forth phones of a family plan are always more expensive. What you could do would be to change that third phone and forth phone to a different kind. When you change brands and phones on the third phone you get a better deal. So if you were to change those phones to Palm Centros, your phones would be $89.99 each. Plus each phone would come with a $40 mail-in rebate when you receive them. If you need help at all during the order process or would just rather renew by phone, please call 1-888-843-2380 (call code 118183) and our customer service agents will be glad to help you from there.
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Date:
12/30/2008 12:10:00 PM
Question:
are these phones refurbished
Answer:
No, these phones are absolutely brand new still in the box. As a matter of fact, the only time we take them out of the box is to activate them upon a customer order, just like they do at your local cell phone store.
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Date:
12/19/2008 2:27:00 PM
Question:
can i get this phone for the price listed if i am upgrading my phone on the plan i have now?
Answer:
The deal for the upgrade is a little different, though in the end you still get a free phone. You will owe today on the phone is $74.99. However, you will receive a mail-in rebate offer of $75.00. So in the end the phone will be free once your rebate is received (actually you make $0.01)! I am not sure of any other deal out there that can beat this one.
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Date:
12/17/2008 4:59:00 PM
Question:
will a charge be put on my cell phone bill?
Answer:
There is an activation charge that will be assessed to your first bill and only your first bill. After that everything will be normal.
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Date:
11/23/2008 3:14:00 PM
Question:
how much can t buy phone for with out a contrack. and i it buy two phones if the price is right.
Answer:
The BlackBerry Curve without a contract is $349.99.
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Date:
11/19/2008 7:52:00 PM
Question:
how is it 74.99 and it says 349.99
Answer:
$349.99 is the original price of the phone before discounts. To order this today, after discount, you would pay $0.01 with a new two year contract. On top of the phone being a penny, there is a $75.00 mail-in rebate after purchase and phone plan acceptance by your carrier. So in the end, you will earn $74.99. Does that make sense to you now?
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Date:
11/15/2008 6:41:00 PM
Question:
I presently have a contract with AT&T. Can I purchase this phone at $74.99 and renew my contract
Answer:
Do you know if your cell phone contract has expired and you are eligible to renew / upgrade your existing plan? Only eligible plans can be upgraded with a new cell phone. The only one that can tell you if you are eligible for an upgrade is your cell phone plan carrier. We are not privy to that information as there is personal information involved. We can simply only enter sign-up and upgrade information for customers. You should be able to find your carrier's customer service number on your latest monthly bill. If you are available for an upgrade, you should have no problem doing this through lowcostcells.com. Search our site for the phone that suits you best. When you find that phone, make sure you are in the "phone details" screen where it shows that phone only with all of its technical specs. Once there, simply click next to the phone picture where it says "Buy with a phone upgrade". This will take you to a new window where you will see your upgrade phone price. The following screens will help you to complete your selection.
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Date:
11/14/2008 4:15:00 PM
Question:
I lost my 8310, and have about a year left on my 2 year contract. I need to purchase a new compatible phone. Can I extend my contract for two more years and purchase the 8310 Platinum as advertised?
Answer:
Unfortunately, no you may not. You need to be eligible for an upgrade to purchase this phone for the price as advertised. Only your carrier will be able to tell you when you become eligible for an upgrade. This phone, without an extension or renewal, is $349.99.
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Date:
11/11/2008 1:15:00 PM
Question:
I am considering switching my service from T Moble to your company. It is not that I am particularly dissatisfied with my service but my husband is a XXXXXXXX in Eastern NC and his plan with US Cellular is about to expire and he wishes to switch to a plan that encompasses both his location and mine Which T Moble does not. I have to forgo cell phone reception when I go down to NC and vice versa. I currently have a plan with a 2 year contract with T Moble which I am willing to pay the early termination fee for if your plan would work for us. I have a sidekick and love it and am looking for a comparable quality phone. What is required. I had no problem getting approved for my T Moble account and have it directly debited from my checking account each month. Your company and Sprint are now the two I am considering. Do you have a plan that compares to theirs that gives me EVERYTHING i want (unlimited calls, email, tv, messaging, etc...) for less $99.99 a month?
Answer:
Thank you for your interest in lowcostcells.com! I need to make you aware of one thing before I answer your question. We are authorized agents for all of the carriers that we list on our site and are independently owned and operated apart from them. I just didn't want you to think that you were getting this question answered directly by AT&T. We sell both Sprint and AT&T plans. Both are good companies.
Eastern North Carolina has real sporadic coverage and I am not comfortable saying that either company will for sure work in the zip code that you are needing it to work in. I recommend you contact both carriers and specifically ask if there is coverage in your zip codes of interest.
As for the plans, be careful on what you are looking at on our site as I believe the plan you are talking about below is an individual plan. You will need the family plan if you are going to put both phones on the same plan. The plan price basically doubles for the AT&T Unlimited plan and the Sprint Simply Everything plan. The Sprint Plan probably takes an edge over AT&T as it has a cheaper activation fee as well as is $10.00 less per month, and includes internet and e-mail which you have to pay for at AT&T.
Finally, your phone, it looks like you want a phone similar to a smart phone if not actually a smart phone. I would recommend looking at the following:
All BlackBerry Phones
Samsung Blackjack II
Samsung Propel A767
All Palm Phones
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Date:
11/11/2008 9:50:00 AM
Question:
Hello,
My cell was stolen yesterday, and I need to replace it. I just called customer service, and they told me to contact you. I would like to order a phone that is no cost to me and does not add extra charges to my phone bill. I would need that as soon as possible. She also mentioned that some of the phones are free and shipping is free too. The phone number listed above is the Cell phone that was stolen. Customer Service said that I was eligible for an upgrade on that line. I would like the best you have available. I have been a customer since 2006, and have bought many phones at full price with the $50 rebate. I never sent all of the rebates in. I have about 12 phones here that are broken. I cannot afford to purchase another.
Please let me know asap, because I need a phone asap.
Answer:
Actually, do you like that phone? That phone, for my default area code, is $74.99 today with a $75.00 mail-in-rebate. After rebate, this is a free phone. Because we are an independently owned business separate from AT&T and BlackBerry (Research in Motion), we can not get around the rebate as it is through them. If we would, we would lose money. I hope you understand.
This is a great phone. If you follow this link, http://www.lowcostcells.com/att_blackberry-curve-8310-red-11898.html, you will go directly to the page with this phone on it. Click next to the phone picture where it says "Buy with a phone upgrade (you must be.....)". This will open a new window where you can select the plan to go along with this phone. You can either select your current plan or make a change to a new plan with AT&T. Also, if you don't want the BlackBerry Curve, you could change this phone here as well. Once the phone and plan match to your liking, click the green arrow that says "add to cart". The next few screens will be the check out screens where you can select additional plan features, phone accessories, phone insurance, and enter your information before order submission.
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Date:
11/3/2008 5:26:00 PM
Question:
Is there any thing wrong with these phones? And is this a acam
Answer:
No and no. We are 100% legit, authorized retailer for the carriers listed on our site. We sell only brand new cell phones and do not sell any reconditioned or refurbished phone. The reason our cell phones are so cheap is because we are 100% on-line. We do not have the expensive overhead that a regular brick and mortar retail store has. Instead of pocketing the savings we receive by doing business this way, we instead pass this along to the customer. As you can see this allows us a huge competitive advantage over our competition.
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Date:
10/26/2008 1:10:00 PM
Question:
how much would itbe if i just brought the phone
Answer:
The phone alone costs $349.99.
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Date:
10/24/2008 4:23:00 PM
Question:
WHAT CAN I DO???????????? I WANT THAT PHONE, THANKS
Answer:
Do you have a debit card that is based through a credit card company? You can use a debit card to apply for this phone as well. If you have neither of these, you will be unable to purchase from our site.
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Date:
10/23/2008 3:27:00 PM
Question:
Do the prices apply to current ATT customers that want to upgrade
Answer:
Do you know if your cell phone contract has expired and you are eligible to renew / upgrade your existing family plan? The only one that can tell you if you are eligible for an upgrade is your cell phone plan carrier. We are not privy to that information as there is personal information involved. We can simply only enter sign-up and upgrade information for customers. You should be able to find your carrier's customer service number on your latest monthly bill. If you are available for an upgrade, you should have no problem doing this through lowcostcells.com. When you find the phone of your liking, simply click next to the phone picture where it says "upgrade plan". This will take you to a new window where you will see your upgrade phone price and complete your selection over the next few screens.
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Date:
10/22/2008 4:11:00 PM
Question:
I currently have a Palm 650 I want to upgrade from, and use the address book to keep my client list on. Does the Curve have this same capability, and if so, what are its limitations?
Answer:
The key here would be to mark sure that your Palm 650 has its client list loaded to an e-mail server compatible with the BlackBerry Curve. I believe that the Palm 650 can integrate with Microsoft Outlook. The BlackBerry Curve 8310 can as well. That would be a great place to download the address from your Palm to and then upload the addresses to your curve. Also, I should mention that you can integrate up to 10 e-mail address on the BlackBerry Curve.
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Date:
10/20/2008 10:25:00 AM
Question:
I have existing service w/ at&t, contract is expired. I have two additional lines that I added on 9/07. Can I upgrade my phone w/out upgrading my other two phones? Also, I need to upgrade my package. What are my options?
Answer:
Absolutely you can upgrade just your phone & plan if they are expired. It sounds as though your phone is the "main" line on the account. To process this request, please call into our customers service agents at 1-888-843-2380. Because not all phones are being upgraded at once, this can not be processed on line. When you call in, you will be asked for a code. Please enter the following: 125887.
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Date:
10/19/2008 11:10:00 PM
Question:
what is a good black berry phone to get
Answer:
Personally, I would choose between the BlackBerry Curve and the BlackBerry Pearl. They are both pretty awesome little phones. How I would decided between the two would strictly be based on whether you are better at a QWERTY keyboard or rather you are better at a "texting" keypad keyboard. The curve runs on a QWERTY keyboard while the Pearl has the "texting" keypad. Both perform generally the same. The curve is a little wider and therefor has a larger screen; while the pearl is sleek and smaller in size which is nice for fitting in pant pockets.
One last thing to draw your attention to is the new BlackBerry Pearl 8220. This little phone is new to the BlackBerry line and is the first BlackBerry flip-phone. Its features are nearly identical to the other Pearls in the family other than they are a "candybar" phone. This phone is available exclusively through T-Mobile.
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Date:
10/17/2008 12:23:00 AM
Question:
do these plan prices include the blackberry e mail severce or is it seperate.
Answer:
The BlackBerry e-mail service is a separate monthly fee. You can see this by selecting your BlackBerry Curve and then by clicking "order now" next to that phone. The following screen is a new window that has opened showing the phone along with a voice plan. Once you have decided on the voice plan click the green arrow in the bottom right of the page. That third screen is where you will pick your plan options and phone accessories. In this screen you will select what BlackBerry plan, if any, you would like.
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Date:
10/12/2008 10:13:00 AM
Question:
does this offer include 8310 in pink?
Answer:
Yes it does! Please follow the link below:
http://www.lowcostcells.com/verizon_blackberry-curve-8330-pink-12338.html
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Date:
10/10/2008 6:20:00 PM
Question:
already have a family plan..how will the cost change?
Answer:
Do you know if your cell phone contract has expired with your current carrier? The only one that can tell you if you are eligible for an upgrade is your cell phone plan carrier. We are not privy to that information as there is personal information involved. We can simply only enter sign-up and upgrade information for customers. You should be able to find your carrier's customer service number on your latest monthly bill. If you are available for an upgrade, we would love to help you with that!
As far as cost change of your plan. I am sure that you can find a plan at or near the cost of your old plan. Usually plans have only improved as the years go on. If your current plan is not still available via your current carrier, we believe in many ways that the new replacement plan is generally an upgrade to your existing plan at about the same cost.
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Date:
10/10/2008 5:01:00 PM
Question:
can i buy this phone without a plan
Answer:
Yes you can. The price without a contract is $349.99.
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Date:
10/10/2008 9:29:00 AM
Question:
Does it include text messaging
Answer:
During the check out process, once you have added the phones to your cart, there will be a screen where you are able to choose phone accessories and features. In each of the phones will be an option to choose a text messaging package or stay with the standard pay-per-text included option. This way, if only one out of the four phones is a heavy texting phone, the other three do not pay for something they do not use.
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Date:
10/10/2008 9:27:00 AM
Question:
Price per month for 4 family phones how many minutes
Answer:
The cost for all four BlackBerry Curve 8310's will be a net gain of $100.00 after mail-in-rebates. That is a pretty good deal! As far as the plans you can choose from, there are many plans to choose from at many price levels. It all depends on what features you want for these phones and how many minutes you will use in a month on all four phones. Please follow the link below to find the plan that fits your needs:
http://wireless.lowcostcells.com/helperpages/moreplans.aspx?planid=14413&cid=32630_76b8496ef0114664b76b2084a5c279e0&phonebundleid=399&mode=0&PlanType=Shared&viewmode=1
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Date:
10/8/2008 10:50:00 AM
Question:
i have a family plan with 3 phones. 2 phones are eligible today for upgrade. can i get 2 blackberry curves 8310 free with my upgrade?
Answer:
An order of this type will have to be done via our live customer service agents at 1-888-843-2380. At this time, we can not process orders like that on-line. From what I could look at, it looks like the phones would not be free but it does look like they are going to be pretty darn cheap. When you call into the customer service number and press "option 1", they will ask you for a code. Please enter 111114. It may not be the exact right code for this application but at least it will point them in the direction of the Blackberry Curve 8310.
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Date:
10/6/2008 10:06:00 AM
Question:
How much does it cost all together?
when can it be sent out?
how do i make the 74.00s?
Answer:
As far as when this phone can be sent out, shipment depends on how long it takes to check your credit, the information accuracy entered (it is easy to mistype something), and our back log of other shipments. Everyday we have phones that were ordered that day, go out that day. The earliest you could get your phone would be 2 days from time of order if everything flowed smoothly.
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Date:
10/1/2008 1:21:00 PM
Question:
I already have an A&T account. If I obtain my Blackberry(ies) from you, establish a new and more minutes account with you will I be penalized and have to pay any kind of termination fee with my current AT&T store vendor (It's an AT&T owned store). Please reply with answers.
Answer:
It sounds like you are still under contract with AT&T. Usually you sign a 2 year contract when purchasing a cell phone. AT&T will be the only one that can tell you if your contract has expired or if you have been with them long enough that you automatically are available for an upgrade. If you are available for an upgrade that can all be done via our site under the "renew / upgrade your (family) plan" link on any specific cell phone "order now" page or via our customer service agents at 1-888-843-2380. The typical penalty for early termination of a cell phone contract is $200.
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Date:
10/1/2008 1:17:00 PM
Question:
what is the contract when you purchase this phone
Answer:
All contracts are two year long contracts.
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Date:
10/1/2008 1:11:00 PM
Question:
What are the differences between the Blackberry 8310 and the 8800 series. Which is better for a Realtor and which is best for someone wearing hearing aids?
Please reply ASAP.Thank you
Answer:
The main difference is size. The 8800 Series is larger, has a longer battery life, and probably should be carried on your hip in belt-hook carrying case. The 8310 is smaller, sleek, and is more likely to be carried in a pocket versus on your hip. That is about it though. I would tell you they would be about the same for a Realtor. It is more how you want to carry your phone and how much you value more battery time between charges.
As far as the best phone for hearing aids, it is my suggestion that any one using hearing aids and talking on a cell phone use an ear plug / ear piece. Remove one of your hearing aids and plug that ear plug in that ear. Truly, it is like the phone is being projected through your hearing aid that way. You can either do this via a plug in ear piece which is attached via a cord to your phone or via a wireless, bluetooth, hearing piece.
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Date:
9/23/2008 12:55:00 PM
Question:
My phone was stolen last night. Can I order a new plan and extend my contract another 2 years? I just ordered a phone 5/9/08 and purchased insurance but the company can not be reached by phone and has not answered email yet. I am a realtor and must get a phone asap. Is this possible to get a blackberry curve today?
Aqueelah S. Haleem
Answer:
Unfortunately at this time I am not going to be able to help you. The only way I have authorization to sell a cell phone is if you purchase a cell phone plan. Try searching under the term "unlocked cell phone". The e-retailers that come up under that search should be able to help you. Also, it doesn't look like you purchased your phone and plan through us so I will not be able to help you with your phone insurance either. We are sorry for your unfortunate position right now. Please keep us in mind the next time you are able to upgrade your cell phone. Good luck to you!
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Date:
9/21/2008 3:08:00 PM
Question:
If I am a customer with at&t what procedure will I have to follow to complete this transaction?
Answer:
Has your contract expired and you are now eligible for an upgrade? If so, select the phone of your choice. In this instance it looks like you want the BlackBerry Curve 8310 Red. Once you click the "order now" button next to the phone, a new screen should open showing the phone with a suggested plan. To the left of the phone there is a button that says "Renew / upgrade your phone". Click that and the page should refresh to this option. Now click the green arrow labeled "add to cart." The new screen that appears is the screen where you will pick available phone accessories and plan features to customize this cell phone and plan to your liking. When satisfied with your accessories and features chosen (also make sure to have entered your current phone number), click "continue." The next screen allows you to review your selections. If satisfied, simply click "checkout." The rest of the way you just need to enter you information for the order to proceed to finalization. If accepted, your phone should arrive in a few days!
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Date:
9/10/2008 1:59:00 PM
Question:
Are these prices good in stores also, what if i print out this page and go to a corporate office to buy blackberry phone.
please advise,
Answer:
No, these prices are only good on our site. We can not guarantee you will find this good of a deal anywhere else. All plans and prices are 100% legit. If you prefer to order via a live person, please call our customer service number at 1-888-843-2380.
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Date:
9/6/2008 11:17:00 PM
Question:
how can i get a phone off my credit how can i get a free phone
Answer:
Simply click on your phone of choice (in this case the BlackBerry Curve 8310 Red w/ My Faves), select your carrier, and plan of choice. Then simply click through the screens to add accessories and options as desired. Proceed to the check out and enter all pertinent information. Cell request will be processed by the phone carrier. Upon acceptance, you will be sent your new cell phones.
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Date:
9/6/2008 11:39:00 AM
Question:
we have an AT&T plan but my sons phone is old and needs replacing. Can we buy the Blackberry and use his current number but not have to sign a separate two year plan. Can we roll it over to hour plan
Answer:
Please call our customer service number at 1-888-843-2380.
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